• I’ve been using the Pro version of this plugin on a client’s website for a while, and recently the albums (over 200) stopped displaying and instead just show the loading icon (see this page: https://nltconstruction.net/services/additions/addition-fraziershen/). According to the inspector console, it appears to be some sort of jQuery issue (see screenshot).

    What’s strange is that I tested out another plugin (Album Photostream Profile For Flickr), and when I add an empty gallery after the FGAP gallery then the FGAP gallery displays normally (see this page: https://nltconstruction.net/services/additions/addition-hutson/). I’m not sure why this is, but I’ve implemented this workaround as a temporary fix throughout the website. However, I’m looking for a more permanent solution that doesn’t involve a redundant plugin with an empty gallery. Any idea what’s causing the issue?

    The page I need help with: [log in to see the link]

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  • Plugin Author FARAZFRANK

    (@farazfrank)

    The jQuery issue appears when a JS conflict occur on the website. It can be done by any other active plugin or new one.

    Did you apply any changes on website recently?

    Like installing a new plugin and theme OR installing any update of the plugin and theme.
    It’s a Pro plugin, can you contact us using your account helpdesk?

    Thanks

Viewing 1 replies (of 1 total)
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