• Resolved vdl

    (@dellalibera)


    Hello everyone, I use woocommerce memberships 1.25.0 (latest version when I wrote this post).

    I’m starting to migrate my site to flexbox and I noticed that woocommerce memberships view control support is only working on the old model with sections.

    I contacted skyverge about the compatibility issue, but they asked me to contact you because you were the ones who added this feature to Elementor.

    The problem is simple, the member control function does not appear in the advanced tab of the flexbox widget, if I switch to sections it works normally.

    Is there any configuration I need to do on my side to appear?

    [ Please do not bump. ]

Viewing 15 replies - 16 through 30 (of 30 total)
  • Thread Starter vdl

    (@dellalibera)

    hi @mairag , they don’t mention it explicitly, but in the changelog it says that they added support for Elementor, maybe it’s really their responsibility to maintain compatibility. Look:

    Thread Starter vdl

    (@dellalibera)

    I received an apology from skyverge, they actually implemented the feature for sections but they didn’t do it for flexbox. Initial support got confused.

    Here is the message I received from them:

    Jennifer replied
    Oct 17, 12:40pm
    Hey there,

    Apologies for the confusion on this – our team had built an integration with Elementor’s widgets. However, we have not built a similar integration with the newer containers. We’ve had others ask about this as well and are tracking a feature request for it internally. I went ahead and added a vote to it on your behalf. Although I cannot guarantee if/when this might be added to the plugin, our team does take these requests into consideration when planning future development work.

    If you’re using the containers and would like to restrict just specific sections of the page, I’d recommend trying out the restriction shortcode.

    https://woocommerce.com/document/woocommerce-memberships-restrict-content/#section-9

    This won’t give you quite the same level of control as the widget integration did, but for now, this would be the only workaround that we have when using containers.

    Can I help with any other questions for now?

    Thanks,

    Jennifer

    Well, if you have an active woocommerce memberships license, I suggest you open a ticket on skyverge requesting the feature.

    If they don’t do this, we will have to control the visibility of the flexbox container using a dynamic plugin shortcode. I really prefer the option in the Advanced tab as it was before.

    I’ll mark it as resolved since it doesn’t depend on the Elementor team.

    Thanks @mairag and @mike2972, for the conversation and help to clarify the problem.

    That’s weird because I’ve been using containers since they were released and I’m able to see the membership settings ok. Could there be differences between converting sections to containers versus using containers from the start?

    Thread Starter vdl

    (@dellalibera)

    That was a good question, I tested it on my clean install of wordpress by converting a section that was set to be displayed to members only in a flexbox and the member settings don’t show up in the advanced tab.

    I’ve updated to Elementor lastest version and I still can see the membership display options in the settings. Just to confirm, the options show up only for widgets not for containers…

    Same here. Membership control only for widgets and sections but not for the newer containers.

    @mairag: I am confused about your post above. Did you ever see the “Membership Visibility” section on flexbox containers or not?
    If even the support of Skyverge themselves admits that they have not implemented the feature for containers I don’t understand why you could see that working?

    • This reply was modified 11 months, 3 weeks ago by maxlevel.
    Thread Starter vdl

    (@dellalibera)

    Skyverge needs to fix this. I got in touch with them, they said they were going to put it on the roadmap, after a few weeks I got in touch again to find out how it was going and they told me that there was nothing in this regard to be done on the list.

    The person may have forgotten to add it, please also contact them to request a correction of this problem.

    Debra

    (@notebookingpages)

    I added a feature request at SkyVerge/WooCommerce Membership. Please vote.

    https://woo.com/feature-request/update-membership-visibility-options-for-new-elementor-flexbox-containers/

    Thread Starter vdl

    (@dellalibera)

    There have been 2 updates since we started this topic and Skyverge hasn’t resolved it. There are internal requests for this too, there is a request in the resource list. It’s been a pain not to have this feature.

    Why is this post marked as resolved?

    Latest version of WooCommerce Memberships is 1.26.2 and there is still no Membership Visibility tab when using Elementor containers.

    Thread Starter vdl

    (@dellalibera)

    Max, why is the problem not with Elementor but with Skyverge. We can continue talking here, but no one from Elementor support can solve this because Skyverge has to solve it.

    I think it is mainly the responsibility of a membership plugin to be compatible with as much other plugins as possible because that’s the main reason for its existence. WooCommerce Memberships – SkyVerge – does a really bad job at it. Compatibility with Buddypress/BuddyBoss and bbPress, the probably most used plugins in WordPress is really poor. I only use it because I also use WooCommerce and their subscription plugin.
    I must say I was really positively surprised when I saw that Elementor had it integrated regarding the lackluster development of WooCommerce Memberships. I don’t know who initiated the Elementor implementation in the first place but it is certainly in the interest of a membership plugin to provide control of as much as possible and therefore they should solve it of course.

    I just found out that this is the Elementor support forum, not the WooCommerce Memberships SkyVerge forum what I have thought. ??
    Stupid me!

    • This reply was modified 9 months, 1 week ago by maxlevel.
    Thread Starter vdl

    (@dellalibera)

    Hello @mairag, they said yes that the feature would be available on Elementor, see this changelog photo:

    So far the problem has not been corrected, if you can open a ticket again there pending for them to correct it.

    Thread Starter vdl

    (@dellalibera)

    It seems like they just ignored us and aren’t going to do it. There is an alternative for those who need to switch to flexbox. If you have a dynamic visibility plugin, you can control the display of the flexbox or widget by outputting a shortcode.

    Although it’s not as comfortable as using the graphical interface for this, the advantage is that you can cache things better than what the official version of memberships for elementor does.

    For example, by default, memberships repeats all queries every time it reloads a page. If you cache the shortcode, you can query the database only once, reducing the load on the server while browsing.

    I’m working on a solution like this. I found it simpler than migrating to another membership management plugin.

Viewing 15 replies - 16 through 30 (of 30 total)
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