Flatsome Theme UX Builder not displaying Product Category image

  • Resolved SimplePowerIT

    (@simplepowerit)


    3 years, 8 months ago

    Whenever I try and add a new Product Category, whether it is duplicating an existing one, or creating it from scratch, it doesn’t display the image that I uploaded for that category.
    As you can see from the screenshots, the top row has 3 categories that display their image, but when trying to add another row with a product category, it will not display the image.
    https://snipboard.io/Mx5Tqn.jpg
    https://snipboard.io/Gk41lB.jpg

    • This topic was modified 3 years, 8 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter SimplePowerIT

    (@simplepowerit)

    Ok thank you for pointing me in the right direction @macmanx

Viewing 2 replies - 1 through 2 (of 2 total)
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