Flat Rate button shows twice in CHECKOUT

  • Resolved Lisa K

    (@passiondove)


    1 year, 6 months ago

    Hello!
    I have an issue that shows 2 Flat Rate Buttons on the checkout page.
    The first is a checked circle and the second is an empty circle with estimated delivery and shipping amount. The second button should be the only option. I don’t know how to remove this other one. I have a screenshot, also, but don’t know how to attach it here.
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Lisa K

    (@passiondove)

    I should add that customers get free shipping since this is checked.

    Saif

    (@babylon1999)

    Hello @passiondove,

    It appears that you have added multiple flat shipping rates for the same shipping zone.

    To resolve this issue, please follow these steps:

    1. Go to WooCommerce > Settings > Shipping Zones.
    2. Select the shipping zone where you added the additional rate.
    3. Remove the extra flat shipping rate.

    If you do not have a specific shipping zone, you will need to remove the extra rate from “all zones” as highlighted in the steps above:


    Link to image: https://d.pr/i/0PGa3J


    Link to image: https://d.pr/i/TkJ8FB

    Please let us know if you have any other questions. :?)

    Thread Starter Lisa K

    (@passiondove)

    Excellent! Thank you for you speedy and concise info! It works GREAT now!

    Hi @passiondove

    You are most welcome and we’re glad that worked! ??

    I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Meanwhile, if you have a moment to spare, we would love it if you could share your thoughts with us by leaving a review or feedback. Your experience and feedback are important to help us improve and ensure we’re always providing the best possible support.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Flat Rate button shows twice in CHECKOUT’ is closed to new replies.