• Resolved evgeniiagol

    (@evgeniiagol)


    Hello! I encountered a problem after activating the ‘Product Video Gallery for Woocommerce’ plugin. When loading the product page, the images and videos initially flash, taking on large sizes, and then about a second later, they return to their normal appearance. This creates inconvenience for users and degrades the user experience. Can you suggest any recommendations to resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Please add the following CSS on your site.

    .images.nickx_product_images_with_video.loading {
      max-height: 750px !important;
      overflow: hidden !important;
    }
    @media (max-width:500px){
      .images.nickx_product_images_with_video.loading {
          max-height: 450px !important;
      }
    }

    Thank You.

    Thread Starter evgeniiagol

    (@evgeniiagol)

    Hello,

    Thank you for the quick response. I have added the CSS code to my site as instructed. However, the issue flashing and resizing on the product page persists.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,
    Kindly substitute this CSS with the previous CSS and clear your site and browser cache once the CSS has been added.

    .images.nickx_product_images_with_video.loading {
      max-height: 650px !important;
      overflow: hidden !important;
    }
    @media (max-width:500px){
      .images.nickx_product_images_with_video.loading {
          max-height: 360px !important;
      }
    }


    Thank You.

Viewing 3 replies - 1 through 3 (of 3 total)
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