flash image not showing on Property single page

Hey Cssofttest,

I would recommend reaching out to our support team to have them take a further look into this issue. It looks like this could be related to a theme or a plugin conflict from first glance but I would recommend reaching out to our team below via phone or email. Feel free to reference this ticket as well.

Please feel free to reach out to us via the following:

Customer Support:
[email protected]
p. 877.348.7654 Ext. 3

Sincerely,
Riley

Hello,

Please give a solid answer regarding above issue. I have installed IDX plugin in my custom theme. but property single flash image not showing.

Same issue coming in another my reference website as well.
Please see this:
https://www.chicagorealestatekat.com/idx/mls-09260686-212_w_jackson_street_morris_il_60450

Its your plugin issue can you please fix it ASAP.

Thanks!

Thanks for your response on this ticket.

Issues has resolved after update plugin.
Thanks for reply by “David Rodriguez via zendesk.com”

Hello cssofttest,

Glad to hear that David, from our support team, was able to help you resolve this issue. Hope you have a great day!

Thank you!

Hi there guys,
I’m having the same issue. Can you help out?
Current version being used is 2.1.42
Here is an idx page among others where the issue is happening https://outsetdigital.com/luxelivingmiami-wordpress/idx/mls-a2137393-1451_brickell_av_unit_ph1_miami_fl_33131

Thank you for your help ??

-Oscar G.

• This reply was modified 8 years, 2 months ago by outsetdigital.

Also the links right above where the property single flash image aren’t working.
Here’s a screenshot
https://www.outsetdigital.com/luxelivingmiami-wordpress/links_not_working.png

Should I open another ticket for this?

Hello Outset Digital,

WordPress typically discourages using this forum for Support so you will want to contact us at [email protected] where we can help you with these issues.

Generally, though, it’s usually good to start with switching out the theme itself to a simple theme (such as twenty twelve) to see if the issue is being caused by something in the theme. And if you determine the issue also happens within other themes we would suggest deactivating ALL other plugins you are currently using, reactivating each one, one by one, and testing after each activation to see if the activation of a specific plugin is causing the issue.

If you are still unable to find the cause then definitely email us or give us a call for additional assistance.

Thank you!

Lindz
Diverse Solutions