flamingo not storing submissions

Where can we see the website in question?

https://hurtproffitstg.wpenginepowered.com/tha

Do you get any response message after you submit the form?

no error message. the form apparently goes through because notification emails get sent, but there is just nothing saved in the inbound messages section of flamingo

See Editing form template

What content do you have in the Form tab panel?

<div id="responsive-form" class="clearfix">


<div class="form-row">
<div class="column-third">Project Name[text* Project-Name]</div>
<div class="column-third">Project Number[text* Project-Number]</div>
<div class="column-third">Date<br>[date* Date]</div>
</div><div style="clear:both;"></div>


<div class="form-row">
<div class="column-third">Task To Complete<br>[text Task1][text Task2][text Task3][text Task4][text Task5][text Task6][text Task7]</div>
<div class="column-third">Potential Hazards[text Hazard1][text Hazard2][text Hazard3][text Hazard4][text Hazard5][text Hazard6][text Hazard7]</div>
<div class="column-third">Prevention Measures[text Prevention-Mesaure1][text Prevention-Mesaure2][text Prevention-Mesaure3][text Prevention-Mesaure4][text Prevention-Mesaure5][text Prevention-Mesaure6][text Prevention-Mesaure7]</div>
</div><div style="clear:both;"></div>


<div class="form-row">
<div class="column-full">Special Job Site Conditions<br>[textarea Special-Job-Site-Conditions id:cf7-observations]</div>
</div><div style="clear:both;"></div>


<div class="form-row">
     <div class="column-half">
          <div class="form-title">Protective Equipment Required</div>
          <div class="column-half">Respiratory Protection</div>
          <div class="column-half">[select Respiratory-Protection "No" "Yes"]</div>
          <div class="column-half">Fall Protection</div>
          <div class="column-half">[select Fall-Protection "No" "Yes"]</div>
          <div class="column-half">Gloves</div>
          <div class="column-half">[select Gloves "No" "Yes"]</div>
          <div class="column-half">Hard Hat</div>
          <div class="column-half">[select Hard-Hat "No" "Yes"]</div>
          <div class="column-half">Hearing Protection</div>
          <div class="column-half">[select Hearing-Protection "No" "Yes"]</div>
          <div class="column-half">Safety Glasses</div>
          <div class="column-half">[select Safety-Glasses "No" "Yes"]</div>
          <div class="column-half">Safety-Toed-Boots</div>
          <div class="column-half">[select Safety-Toed-Boots "No" "Yes"]</div>
          <div class="column-half">Safety Vest</div>
          <div class="column-half">[select Safety-Vest "No" "Yes"]</div>
          <div class="column-half">Traffic Signs</div>
          <div class="column-half">[select Traffic-Signs "No" "Yes"]</div>
          <div class="column-half">Other: (Please Specify)</div>
          <div class="column-half">[text Protective-Equipment-Other]</div>
     </div>
     <div class="column-half">
          <div class="form-title">Crew Members Present</div>
          [text Crew-Signature1][text Crew-Signature2][text Crew-Signature3][text Crew-Signature4][text Crew-Signature5][text Crew-Signature6]
     </div>
</div><div style="clear:both;"></div>


<div class="form-row">
     <div class="column-full">[submit "Send"]</div>
</div><div style="clear:both;"></div


</div><!--end responsive-form-->

this is the complete form. FYI I didn’t create the form. I took over maintenance of the site that was built by another.

the form previously was using Contact Form DB to store submissions. It was storing them but on completion of the form, the site is now showing a critical error after sending it. I isolated it to this plugin as causing the issue but need to replace it with another plugin in order to save the data.

What content do you have in the Additional Settings tab panel?

nothing

What other plugins and theme do you use on the site?

the only active plugins are Contact Form 7, Before pipe addon, Success page redirects, and flamingo

Which one is the theme?

Its using the generatepress theme, but I’m tried multiple themes to see if it was a conflict with the theme, but get the same results

Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Flamingo, and clearing all cache data.

Why you are advised to deactivate plugins and switch to the default theme.