• Resolved robmcp

    (@robmcp)


    Anyone seen this before?

    I have a small form 12 input fields, nothing complex or conditional.
    When I use the filter to select that form and try exporting, all I get is one column, with a date in it.

    e.g. 2020-08-18T15:38:22+00:00

    I can view each forms content individually but there are 3000 ! So export preferred.
    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter robmcp

    (@robmcp)

    Can I PM a link?

    Thread Starter robmcp

    (@robmcp)

    No?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    No.

    Thread Starter robmcp

    (@robmcp)

    Would prefer not to list site in open forum as it gets unwanted attention from time to time.
    Can you suggest any possibilities as to what the export issue might be?
    Site on WordPress 5.4.2, flamingo 2.1.1
    Thanks.

    I am experiencing exactly the same issue exporting one of the forms on our site, but not with any other forms.

    If I revert my site to a backup where there only a few entries, I can export the list just fine. I suspect the issue is some unexpected character or control code the users of my site are typing in a textbox, but I can’t be sure because there are too many entries to go through them all looking for strange characters in the data.

    Experiencing the same thing now. ??

    Thread Starter robmcp

    (@robmcp)

    OK, if I can’t list my site in open form, can you suggest any methodologies that might help me trace why, when I export, I get a list of 6k date fields and nothing else?
    Happy to try a SQL query. Just need id info.

    As per others above, it’s not just me. I have the latest versions on all plug ins, themes and WP.

    Thread Starter robmcp

    (@robmcp)

    FIXED! DB had 6k in the inbox, yes I know should clear it down…
    It has 5 different form types in it. If I filter by a channelk, then export, I get everything in that channel. Perhaps you two
    dlittell(@dlittell)
    Cole_Watts(@cole_watts)
    could try that? Would be interested to know.

    @robmcp -> To clarify you think your issue was the size of the database, number of entries you had?

    We do have a lot as well. I’ve even tried filtering by month and that hasn’t helped. ??

    I guess, I need to delete some?

    Thread Starter robmcp

    (@robmcp)

    Hi Cole. In my case we had 6300 in the inbox, and 6 different forms on the site.
    I selected one form type from the Channels filter and did an export, I got 1350 returned from our contact form. Don’t know if that helps. You should not have to delete I would have thought.
    Did you select Contact Form 7 in the channel drop down, or an individual channel/form name? If you slick the Contact form 7 item in the top of the drop down, it will give you all of them (ie, all recs, but only the dates)

Viewing 11 replies - 1 through 11 (of 11 total)
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