• davidovic123

    (@davidovic123)


    Hi,

    Flamingo does not display all information in “Address Book” and “Inbound Messages”!

    It keeps this information in the form of “short codes” and does not display it, as follows:

    [your-name]

    [your-subject]

    [your-first-name-field] <[your-email-field]>

    [your-subject-field]

    [your-first-name-field] [your-last-name-field] <[your-email-field]>

    See screenshots:

    https://app.screencast.com/T7t9PJQWrBD94

    https://app.screencast.com/ZMUJ1Q69nD4LB

    how to get Flamingo to display the information in the dashboard tables: first name, last name, subject, email address…

    Thank you very much,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter davidovic123

    (@davidovic123)

    Hi, @takayukister

    Thanks for your reply.

    I’m a bit confused.

    I’ve configured the form as follows:

    see screenshot: https://app.screencast.com/gOzPMEL7jNpgz

    I also put this code in the Additional Settings tab:

    see screenshot: https://app.screencast.com/5euScaIUsK3jb

    I’d like to ask :

    1/ Do I have to add the code in the Additional Settings tab? Is it mandatory?

    2/ Does Flamingo retrieve information automatically by default without this code?

    3/ Does Flamingo display this information in its dashboard? Because, as you can see in the screenshot (see previous message), the information displayed is the short-code itself!

    4/ Is the information only accessible via Export feature and not directly visible in the dashboard?

    Furthermore, in your documentation, you mention that “if you’ve modified your contact form, and it doesn’t have the default input fields”:

    1/ Are my input fields default?

    2/ Based on my code in “Form Tab”, what would you advise me to do to correctly set up Flamingo to retrieve contact information and display it in the dashboard?

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)
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