After looking around its telling me i need to toggle a .htaccess file in my code? and i need to use an FTP type program to access it? Anyway, its far out of my depth.
I’m hoping I dont need to to any of that and i can just toggle a few options in WordPress dashboard.
If i do need to play around with the code, is there an idiots guide out there somewhere that people can enlighten me on.
I really need this particular page up and running.
Thanks in advance.
]]>If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/
and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.
If that does not resolve the issue, it’s possible that a .htaccess
rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess
file. If you can’t find a .htaccess
file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
]]>Tom
]]>I’m at the stage with the FTP option.
In terms of the password for server access, is it your wordpress password i need to type in?
Thanks
Tom
]]>Thanks
]]>I’ve located my FTP credentials and it still won’t connect to server on FTP.
I don’t quite know what I’m doing wrong.
What port number do I use? Whats the Host?
I’m really getting annoyed with this now. It shouldn’t be happening. I don’t know why I create a new page and it gives the error when it hasn’t on all the previous pages I’ve created.
I then don’t know what to expect when I get in the FTP settings.
If someone has FTP experience that would be great.
The guys at GoDaddy were not helpful
Thanks
Tom
]]>