Fixed price option problem

  • Resolved akojderbr

    (@akojderbr)


    1 year ago

    I have a problem with the ‘fixed price’ option. When I activate it, the delivery prices on the order page do not display correctly. For example. 15 PLN converts to 15 EUR by just changing the currency. I would like the value to be converted based on the rate from the settings, i.e. 15 PLN x 0.3 = 4.5 EUR.

    When I disable the “fixed price” option in the settings the problem does not occur. I have tested the shop many times and see no conflict with other plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    So when you enabled “Fixed price”, the shipping fee goes wrong when changing currency in the Orders dashboard?

    I’ve checked on my site, there’s no problem converting the shipping cost in the Order editing page, please ensure you hit the “Recalculate” button after changing currency: https://prnt.sc/ccyNnJe5MLKy

    Also, since it’s a pro feature (changing currency in order editing page), please contact us on this Support Forum instead: https://villatheme.com/supports/forum/plugins/woo-multi-currency/

    As we’re not allowed to provide support for pro users here.

    Thank you.

    Best regards.

    Thread Starter akojderbr

    (@akojderbr)

    You have misunderstood me. The shipping costs recalculate incorrectly on the cart and checkout page.

    Plugin Support angelagrey

    (@angelagrey)

    I don’t encounter this issue on my sites. How is the shipping cost calculated on your checkout page? Can you share me the details?

Viewing 3 replies - 1 through 3 (of 3 total)
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