Fix your audience source

Hi @colyz93

Thanks for your feedback!

1st Notice:

Fix your audience source that’s sending a required parameter that doesn’t match your feed

2nd Notice:

Your campaigns can’t tailor dynamic ads based on user activity when the required parameter doesn’t match your feed. Make sure the audience source is sending the required parameter correctly and your feed has the right items.
Recommended because your campaigns use a remarketing list that depends on an audience source that has a mismatch between the required parameter for your business type and your feed

3rd Notice:

Bid strategy misconfigured
Your campaign is running with limited performance
Add remarketing lists with active users to improve your performance and coverage

These looks like related with running paid ads probably. Did you see them on Google Listing & Ads dashboard on WooCommerce or on Google Merchant account on Google?

As these are related with running ads on Google directly, we highly recommend you to reach out to Google Merchant help here to understand what those notices mean and how to resolve them.

I trust that points you in the right direction, but if you have more questions, let us know.

I believe this is related to the tracking code installed by the plugin

The issue indicates that the Product IDs that you are sending with Product Feed is not matching with the Product IDs passed on your website for the dynamic remarketing parameters.

Hello @colyz93,

This is not a typical problem for plugin users, so we could use a bit more information.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Next, could you check your logs and product feed for specific issues that might help us review the configuration of your products?

• Please go to **WP Admin → WooCommerce → Status → Logs**, find the most recent logs with google-listings-and-ads in the name from the drop-down menu, and click “View” (screenshot). You can paste the logs here.
• The plugin also has some problem detection features for the review and approval process, click here to view that.
• Google has a troubleshooting guide here.

We look forward to hearing back from you, and if you have any further questions or details please include those in your reply. Thanks!

### WordPress Environment ###

WordPress address (URL): 
Site address (URL): 
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.16
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.29-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_
Total Database Size: 172.37MB
Database Data Size: 126.36MB
Database Index Size: 46.01MB
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### Post Type Counts ###

attachment: 6623
custom_css: 6
customize_changeset: 2
elementor_library: 2
elementor-hf: 2
etheme_portfolio: 6
mc4wp-form: 1
ml-slide: 6
ml-slider: 2
nav_menu_item: 158
oembed_cache: 18
page: 27
post: 2
postman_sent_mail: 1
product: 888
product_variation: 1407
revision: 2
shop_coupon: 192
shop_order: 3140
shop_order_refund: 1
staticblocks: 1
vc_grid_item: 2
wcct_countdown: 1
wcpcsu-custom-post: 2
yith_wcps_type: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (35) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.4.10
Blocksy Companion: by CreativeThemes – 1.8.8
Chaty: by Premio – 2.8.2
Code Snippets: by Code Snippets Pro – 2.14.1
Customer Reviews for WooCommerce: by CusRev – 4.23
Easy Table of Contents: by Steven A. Zahm – 2.0.17
EWWW Image Optimizer: by Exactly WWW – 6.2.3
Facebook for WooCommerce: by Facebook – 2.6.1
Google Listings and Ads: by WooCommerce – 1.4.1
Jetpack: by Automattic – 10.0
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
MetaSlider: by MetaSlider – 3.22.1
mylerz: by Softec – 1.0.0
Redirection: by John Godley – 5.1.3
Rank Math SEO: by Rank Math – 1.0.70
Super Socializer: by Team Heateor – 7.13.25
User Menus: by Code Atlantic – 1.2.7
Patchstack: by Patchstack – 2.0.20
WooCommerce Accept Payments: by Accept – 5.4.4
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
Woocommerce Single Product Page Customizer: by Geek Code Lab – 1.6
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.17
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.2
Booster for WooCommerce: by Pluggabl LLC – 5.4.4
WooCommerce Multilingual: by OnTheGoSystems – 4.11.6
WooCommerce: by Automattic – 5.6.0
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.0
WP Mail SMTP: by WPForms – 3.0.3
WP Rocket: by WP Media – 3.9.1.1
WPML Media: by OnTheGoSystems – 2.6.4
WPML String Translation: by OnTheGoSystems – 3.1.8
WPML Translation Management: by OnTheGoSystems – 2.10.6
Smart Coupons for WooCommerce: by WebToffee – 1.3.2

### Inactive Plugins (3) ###

Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1
Users Insights: by Pexeto – 4.1.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EGP (EGP)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #16624 - /shop/
Cart: #16625 - /cart/
Checkout: #16626 - /checkout/
My account: #16627 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Blocksy
Version: 1.8.5
Author URL: https://creativethemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/checkout/form-checkout.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php

### Action Scheduler ###

Canceled: 2
Oldest: 2021-08-04 13:07:31 +0200
Newest: 2021-08-19 17:32:04 +0200

Complete: 10,303
Oldest: 2021-08-04 16:52:05 +0200
Newest: 2021-08-21 20:10:50 +0200

Failed: 4,096
Oldest: 2020-07-04 19:51:55 +0200
Newest: 2021-08-21 18:17:49 +0200

Pending: 3
Oldest: 2021-08-22 05:00:00 +0200
Newest: 2021-08-28 15:42:52 +0200

### Status report information ###

Generated at: 2021-08-21 20:23:14 +02:00

This is the latest log

2021-08-21T00:00:59+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 30002) from Google Merchant Center because it is not ready to be synced.
2021-08-21T00:01:10+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Deleted 1 products:
[{"woocommerce_id":30002}]
2021-08-21T00:19:51+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":36196,"google_id":"online:en:EG:gla_36196"}]
2021-08-21T08:52:47+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 28850) from Google Merchant Center because it is not ready to be synced.
2021-08-21T08:52:47+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 28850) from Google Merchant Center because it is not ready to be synced.
2021-08-21T08:52:47+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 28850) from Google Merchant Center because it is not ready to be synced.
2021-08-21T08:53:54+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Deleted 1 products:
[{"woocommerce_id":28850}]
2021-08-21T08:55:21+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\BatchProductHelper::validate_and_generate_update_request_entries Skipping product (ID: 31937) because it does not pass validation: {"woocommerce_id":31937,"errors":["[imageLink] This value is not a valid URL.","[additionalImageLinks[0]] This value is not a valid URL."]}
2021-08-21T09:01:14+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":28349,"google_id":"online:en:EG:gla_28349"}]
2021-08-21T11:31:25+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 31771) from Google Merchant Center because it is not ready to be synced.
2021-08-21T11:31:29+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":31773,"google_id":"online:en:EG:gla_31773"}]
2021-08-21T11:31:30+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Deleted 1 products:
[{"woocommerce_id":31771}]
2021-08-21T11:50:49+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":28231,"google_id":"online:en:EG:gla_28231"}]
2021-08-21T12:26:22+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":19186,"google_id":"online:en:EG:gla_19186"}]
2021-08-21T12:26:41+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":19186,"google_id":"online:en:EG:gla_19186"}]
2021-08-21T12:29:42+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":31366,"google_id":"online:en:EG:gla_31366"}]
2021-08-21T12:29:43+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":31368,"google_id":"online:en:EG:gla_31368"}]
2021-08-21T12:33:00+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":19200,"google_id":"online:en:EG:gla_19200"}]
2021-08-21T12:35:27+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":36367,"google_id":"online:en:EG:gla_36367"}]
2021-08-21T12:38:53+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":36370,"google_id":"online:en:EG:gla_36370"}]
2021-08-21T12:39:34+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":36367,"google_id":"online:en:EG:gla_36367"}]
2021-08-21T13:30:07+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 26765) from Google Merchant Center because it is not ready to be synced.
2021-08-21T13:30:12+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Deleted 1 products:
[{"woocommerce_id":26765}]
2021-08-21T13:30:13+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{"woocommerce_id":26761,"google_id":"online:en:EG:gla_26761"}]
2021-08-21T15:08:15+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 17274) from Google Merchant Center because it is not ready to be synced.
2021-08-21T15:08:15+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\SyncerHooks::handle_update_products Deleting product (ID: 17274) from Google Merchant Center because it is not ready to be synced.
2021-08-21T15:08:55+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::delete_by_batch_requests Deleted 1 products:
[{"woocommerce_id":17274}]

I don’t think it is related to products with problems because they are around 8 of 1200 products and this massage says:
Google Ads tag: 100% of id values received in the past day didn’t match your feed

Hi @colyz93,

To help us look into this more, please open a ticket for the Google Listings & Ads extension from your WooCommerce.com account here: https://woocommerce.com/my-account/create-a-ticket/

In the ticket, please reference this forum topic and include screenshots of all the recommendations you’re seeing in your dashboard. Thanks!

Hello, what is exactly the functionality of the conversion inserted by your plugin?
I want to connect analytics to ads account to import data for remarketing can i do that? or the conversion by the plugin already do that?
Do you have a guide or blueprint for managing data after integration by your plugin?

Hey @colyz93,

With the plugin you can do the following:

1. Sync your store with Google to list products for free, run paid ads, and track performance straight from your store dashboard.
2. Showcase your products to shoppers across Google

Do you have a guide or blueprint for managing data after integration by your plugin?

Managing data after integration is handled by Google Merchant Center and you have the Google Listings & Ads section from your admin dashboard to manage products.

I hope this helps!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.