• Resolved duhsmeha

    (@duhsmeha)


    I found the solution by going thorough troubleshooting steps.

    It became clear when I looked in to devtools console.

    To fix this error the one should disable uBlock Origin on the wordpress website.

    Hello, this happens when I press on Site Kit Dashboard button:

    Cannot read property 'slug' of undefined
        in WidgetAreaRenderer
        in div
        in WidgetContextRenderer
        in DashboardApp
        in GoogleSitekitDashboard
        in RestoreSnapshots
        in ErrorHandler
        in Root

    Site health report:

    
    ### wp-core ###
    
    version: 5.7.2
    site_language: en_US
    user_language: en_US
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www/wptbox
    wordpress_size: 166.42 MB (174501864 bytes)
    uploads_path: /var/www/wptbox/wp-content/uploads
    uploads_size: 9.66 MB (10130255 bytes)
    themes_path: /var/www/wptbox/wp-content/themes
    themes_size: 26.20 MB (27474365 bytes)
    plugins_path: /var/www/wptbox/wp-content/plugins
    plugins_size: 52.10 MB (54629611 bytes)
    database_size: 7.42 MB (7782400 bytes)
    total_size: 261.80 MB (274518495 bytes)
    
    ### wp-dropins (1) ###
    
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Astra (astra)
    version: 3.6.2
    author: Brainstorm Force
    author_website: https://wpastra.com/about/
    parent_theme: none
    theme_features: core-block-patterns, astra_hooks, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, amp, widgets, menus
    theme_path: /var/www/wptbox/wp-content/themes/astra
    
    ### wp-themes-inactive (3) ###
    
    Twenty Nineteen: version: 2.0, author: the WordPress team
    Twenty Twenty: version: 1.7, author: the WordPress team
    Twenty Twenty-One: version: 1.3, author: the WordPress team
    
    ### wp-mu-plugins (1) ###
    
    EasyWP Plugin: version: 0.7.2, author: Namecheap, Inc.
    
    ### wp-plugins-active (7) ###
    
    All-in-One WP Migration: version: 7.44, author: ServMask
    Elementor: version: 3.2.5, author: Elementor.com
    Health Check & Troubleshooting: version: 1.4.5, author: The www.remarpro.com community
    Site Kit by Google: version: 1.35.0, author: Google
    Smartsupp Live Chat: version: 3.6, author: Smartsupp
    Starter Templates: version: 2.6.12, author: Brainstorm Force
    WPForms Lite: version: 1.6.7.1, author: WPForms
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1691
    imagemagick_version: ImageMagick 6.9.11-48 Q16 x86_64 2020-12-12 https://imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 63 GB
    	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
    	imagick::RESOURCETYPE_FILE: 786432
    	imagick::RESOURCETYPE_MAP: 256 MB
    	imagick::RESOURCETYPE_MEMORY: 256 MB
    	imagick::RESOURCETYPE_THREAD: 6
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: unknown
    httpd_software: nginx/1.18.0
    php_version: 7.4.12 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 5000
    time_limit: 300
    memory_limit: 1073741824
    max_input_time: 60
    upload_max_size: 512M
    php_post_max_size: 512M
    curl_version: 7.76.1 OpenSSL/1.1.1k
    suhosin: false
    imagick_availability: true
    server-headers: 
    	server: nginx
    	date: Wed, 23 Jun 2021 21:30:56 GMT
    	content-type: text/html; charset=UTF-8
    	vary: Accept-Encoding
    	expires: Wed, 11 Jan 1984 05:00:00 GMT
    	cache-control: no-cache, must-revalidate, max-age=0, public
    	link: Array
    	x-frame-options: SAMEORIGIN
    	x-content-type-options: nosniff
    	x-xss-protection: 1; mode=block
    	referrer-policy: strict-origin-when-cross-origin
    	content-encoding: gzip
    	x-cacheable: YES
    	age: 0
    	x-cache: MISS
    	accept-ranges: bytes
    	strict-transport-security: max-age=15768000
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.26-29-log
    client_version: mysqlnd 7.4.12
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/wptbox/wp-content
    WP_PLUGIN_DIR: /var/www/wptbox/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: not writable
    
    ### wpforms ###
    
    version: 1.6.7.1
    upload_dir: Writable
    db_tables: wp_wpforms_tasks_meta
    total_forms: 1
    total_submissions: undefined
    
    ### google-site-kit ###
    
    version: 1.35.0
    php_version: 7.4.12
    wp_version: 5.7.2
    reference_url: https://crypotscrap-7e43f7.ingress-earth.easywp.com
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    connected_user_count: 1
    active_modules: site-verification, search-console, analytics
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    	https://www.googleapis.com/auth/analytics.readonly: ?
    capabilities: 
    	googlesitekit_authenticate: ?
    	googlesitekit_setup: ?
    	googlesitekit_view_posts_insights: ?
    	googlesitekit_view_dashboard: ?
    	googlesitekit_view_module_details: ?
    	googlesitekit_manage_options: ?
    enabled_features: 
    	ga4setup: ?
    	helpVisibility: ?
    	ideaHubModule: ?
    	serviceSetupV2: ?
    	storeErrorNotifications: ?
    	userFeedback: ?
    	userInput: ?
    	widgets.dashboard: ?
    	widgets.pageDashboard: ?
    	widgets.moduleScreens: ?
    search_console_property: https://crypotscrap-7e43f7.ingress-earth.easywp.com/
    analytics_account_id: 2002?????
    analytics_property_id: UA-2002???????
    analytics_profile_id: 2454?????
    analytics_use_snippet: yes
    
    
Viewing 5 replies - 1 through 5 (of 5 total)
  • I have same problems

    Cannot read property 'slug' of undefined
    
        in WidgetAreaRenderer
        in div
        in WidgetContextRenderer
        in DashboardApp
        in GoogleSitekitDashboard
        in RestoreSnapshots
        in ErrorHandler
        in Root

    —-
    But in don’t have any call uBlock Origin…
    Can anyone explains please?

    Hello @duhsmeha ,

    Thanks for opening a support topic & sharing insights.

    To troubleshoot this issue can you please share the following information:

    1. Can you please let me know at what stage does this occur? (ie. When clicking on the primary Site Kit dashboard or when using the admin toolbar)
    2. Are you using Safari browser if yes which version you are using along with the operating system?
    3. I am unable to reproduce this issue while installing uBlock Origin extension. It’d be great if you can share the steps/recording so we can reproduce this end. You can use recordit to share the regarding by using private form.

    Best Regards,

    Plugin Support James Osborne

    (@jamesosborne)

    @truyenbanquyen As we’re currently investigating this issue it would be great if you could open a new support topic support topic so we can investigate your case individually, while also sharing your Site Health information once your topic is posted. You can use this form to share privately if preferred.

    Hello @duhsmeha ,

    Are you still encountering the issue? If yes then please respond with the requested information.

    Best Regards,

    @duhsmeha Hi there! We’ve just released v1.39.0, which includes a fix for this issue. Please upgrade your Site Kit plugin.

    I’ll mark this topic as resolved, but if you have any questions or issues, feel free to open a new support topic and we’d be happy to assist. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘FIX for “Site Kit encountered an error”’ is closed to new replies.