Fix “Error processing checkout Please try again” on WooCommerce checkout page

  • Resolved kristynabodjona

    (@kristynabodjona)


    6 months, 2 weeks ago

    Hello,

    I am encountering a problem with check out processing payment on my website shop.mamazafriky. Everytime someone want to proceed, there is an error: Fix “Error processing checkout Please try again” on WooCommerce checkout page

    What is weird, the error does not show when trying to proceed with payment on mobile phone.

    Can you help mw with the issue? I am using Wpify plugin for and Comgate payment gate.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @kristynabodjona,

    Thanks for reaching out.

    I understand you’re experiencing issues with the checkout process on your website, but the issue does not appear on mobile.

    Before we can proceed with troubleshooting the issue, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    1. System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    2. Fatal error logs (if any) under WooCommerce > Status > Logs.
      You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Hi ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Fix “Error processing checkout Please try again” on WooCommerce checkout page’ is closed to new replies.