First the Logo, Then the Whole Site White Screen of Death

  • Resolved amacito

    (@amacito)


    9 years, 11 months ago

    Hello!

    PLEASE HELP ME!

    I’ve been using a child theme version of the Portfolio Press theme, and just today I saw that there was an update to the original theme. Since I’ve created my own child theme, I decided to update the Portfolio press theme knowing nothing would happen to my poor baby child theme. ??

    I was so wrong.

    Immediately after updating Portfolio Press theme to ver. 2.6.0, my logo image disappeared! However, when I tried to reapply to the logo image through the “Customize” menu, it was still there uploaded under the “Logo Image” section! It just wouldn’t show on the website! All that was there was my site title and tagline (both of which were absent when the logo image was present, an effect I preferred). I searched the support forum in order to find an answer but couldn’t. I looked at my theme’s page in WordPress dashboard, and saw a message saying that I could safely remove the Options Framework Plugin that came with the previous version of Portfolio Press theme. I did so thinking that this would allow my Custom Logo to reappear on my website…

    I was so wrong.

    Now my whole website has disappeared! IT’S THE WHITE SCREEN OF DEATH! What do I do?! I’ve backed up my website using a plugin I installed a while ago, so I still have all the files, I’ve just no idea on how to remedy this situation. IT’S NEVER HAPPENED TO ME! ?? I never thought it would… Please help?

    Here’s all that’s left of my poor baby:
    https://ahmed-designs.com/

    Thanks for your time and patience!

    -Amacito

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter amacito

    (@amacito)

    ??

    I just found out that this error appear on the home page of my website, it’s in white so you won’t see it against the white BG of course, but it’s there alright:

    Fatal error: Call to undefined function of_get_option() in /home2/amacito3/public_html/ahmed-designs.com/wp-content/themes/portfolio-press-child/header.php on line 31

    WHAT IS GOING ON?! T_T

    Thread Starter amacito

    (@amacito)

    OKAY, so this problem is ALMOST RESOLVED!

    I re-installed the Options Framework Plugin which allowed my site content to reappear (Thank Allah!) however, I’m still having problems with uploading my logo image.. any thoughts?

    Thread Starter amacito

    (@amacito)

    I FIGURED IT OUT!

    For some reason (I forget why), I created a copy of the “header.php” file and inserted it into my child theme folder. So when I updated the Portfolio press theme, it became incompatible with the new version? I dunno but the logo came back once I deleted the header.php file from my child theme folder, and all is well and awesome. All praise belongs to Allah. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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