First shipping address used in checkout not saved

  • Resolved gmeisel

    (@gmeisel)


    4 years, 8 months ago

    Hello

    When a users buys for the first time, the shipping address is not saved.
    Also, in checkout when I try to add a new Shipping address it is also not saved.

    I am using the latest version of the plugin.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Matt Harrison

    (@matt-h-1)

    Hi,

    We were still working on getting this plugin updated for the latest version of WooCommerce.

    We have just released version 1.7.4 of this plugin which adds support for the latest version of WooCommerce (4.0) and should fix this issue for you.

    Please let us know if you still have the issue after updating the plugin.

    Matt

    Thread Starter gmeisel

    (@gmeisel)

    Hello, I updated the plugin to the latest version (1.7.5) but I am having the same issue.

    First shipping address not saved and when I try to add a new Shipping address in checkout it is also not saved.

    Thanks!

    • This reply was modified 4 years, 8 months ago by gmeisel.
    Thread Starter gmeisel

    (@gmeisel)

    Update:

    The first time the user makes a purchase, it saves the Shipping Address as an additional address book, but not as the user’s default shipping address. So when I go to my account, I do not see the address book address saved because I have no default shipping address.

    Plugin Author Matt Harrison

    (@matt-h-1)

    I took a look at your site.

    I tried checking out once and both billing and shipping saved for me.

    The second time through, it looks like you are using something that makes the address not editable until you click a button?
    Having the shipping address fields not visible will make the address selector not work as it has to populate them when you select a new address.

    I also didn’t even see you have a form to enter a new shipping address. It just prints out the default shipping and the address selector dropdown.

    Thread Starter gmeisel

    (@gmeisel)

    Hello Matt,

    Everything works ok now!

    Thanks for your support!

    Thread Starter gmeisel

    (@gmeisel)

    Hello Matt,

    Sorry, I am having another issue. With the new update, there is no option to add a nickname for the address on checkout?

    • This reply was modified 4 years, 8 months ago by gmeisel.
    Plugin Author Matt Harrison

    (@matt-h-1)

    Yeah, the address nicknames have only ever been a feature of the address book section and not editable on checkout.

    Thread Starter gmeisel

    (@gmeisel)

    Is it possible to achieve this with custom coding with the current plugin structure?

    I can share the code if I manage to do it ??

    Thanks

    • This reply was modified 4 years, 8 months ago by gmeisel.
    Plugin Author Matt Harrison

    (@matt-h-1)

    I can’t think of any reason why this wouldn’t be possible.

Viewing 9 replies - 1 through 9 (of 9 total)
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