First & Last Name not saved to new user profile

You said “no longer save first name or last name”, so this suggests that you were already collecting first and last names with your current registration page, is that correct?

The default behavior for wordpress is NOT to collect first name or last name when somebody registers, so if you were collecting first and last name then it is either your theme or another plugin that was allowing that.

And then when I do a test login, it takes me to /my-profile/ page which is NOT the wordpress standard profile page.

So if you login as admin, and then go to Users and click on edit for one of the new user that was created with my plugin, you will probably see that the first name and last name are indeed filled in (for WordPress profile).

The /my-profile/ page is theme/plugin specific and is not using the wordpress profile fields for first or last name which is why they are not showing up (because my plugin uses the standard wordpress first name and last name profile fields).

• This reply was modified 5 years ago by Jeff Sherk.

Thank you for your prompt response!!

We have been collecting First Name and Last Name using the Unlimited Member Plugin. Our users must register with First Name, Last Name, Email, and Password. We then show the user’s first name in the menus such as “Hello Test”.

We have set a redirect to the Profile page upon registration. We want to use the Auto Login plugin to send them to this protected (logged in users only) page immediately after they register. (Ideally we want no email sent to them as they have completed the registration process. But that is a different topic.)

Users are now NOT receiving a First Name or Last Name value in their WordPress user profile. That is why we can’t display their name in the menu—the WP profile lacks their name. For example, the user Test Test which just registered on the site has not first name or last name values in the backend Users section of WordPress.

If we deactivate the plugin then new registrations do save their first name and last name.

Any ideas for what we can try to fix this?

Thanks!

Thanks for the additional information.

Most likely the issue is incompatibility with one of the other plugins (probably Unlimited Member plugin). So the other plugin is somehow intercepting the information from my plugin so it is not getting saved.

So if you disable your other plugins, does my plugin then save the the first and last name info? If yes, then unfortunately you will not be able to use them both at the same time.

I uploaded a screenshot of a user profile from the WP backend. You can see it here:

https://boxofficefunding.com/no_name.png

Thanks Jeff!!

I see. Let me do a compatibility check then by turning off UM first then others one at a time to see if we can get the names to save with the auto login plugin activated.

The plugin is doing a great job login in new users automatically, so it would be a shame if we end up not able to use it!

I’ll report back with the results of the compatibility check.

Hi Jeff,

It does seem that UM is conflicting with Auto Login. That’s too bad.

I even tried using the following code in functions.php and the problem persists. I’m going to write to UM now.

function auto_login_new_user( $user_id ) {
wp_set_current_user($user_id);
wp_set_auth_cookie($user_id);
// You can change home_url() to the specific URL,such as
//wp_redirect( ‘https://www.wpcoke.com’ );
wp_redirect( home_url() );
exit;
}
add_action( ‘user_register’, ‘auto_login_new_user’ );

This code does the trick to auto login, but it results in the same issue–First Name and Last Name are not saved in the WP user profile.

Just FYI. Will be contacting UM now. Thanks still for the help!

Solved it. I added the following to functions.php. This method of auto-login did not conflict with Ultimate Member and successfully logged in the user after registration and saves the first name and last name fields correctly in the WordPress user profile.

Just passing it along for anyone else who may have this issue and it case it helps you Jeff with future updates to the plugin. Thanks!

function auto_login_new_user( $user_id ) {
        wp_set_current_user($user_id);
        wp_set_auth_cookie($user_id);
    }
    add_action( 'user_register', 'auto_login_new_user' );

Thx

Glad you figured it out.

Thanks for sharing your solution!