First Backup Error

Hi @asmuthb

My apologies for such a late reply, we had some technical issues.
But now I am fully responsible to help you ??

We recently released a new beta with a new option that may solve your issue.

To activate the timeout bypass, please try to enable:
?Bypass web server limits” option, you can find it at the bottom of the ?Other options” section in our plugin’s settings page.

Also please try to exclude all non-important files from the backups and files that are not desired to be backed up (e.g. Backups from other plugins, cache files, node_modules folder)

You can download the version mentioned above here:
https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.0.7.992.zip

Let us know if that solves your issue
Thank you

Many thanks for your quick response. I installed the new version.
Now I have this error!

Many thanks again
Cheers,
Bernhard

[STEP] [2021-01-29 06:38:51] Initializing backup…
[INFO] [2021-01-29 06:38:51] Backup & Migration version: 1.0.7.992
[INFO] [2021-01-29 06:38:51] Site which will be backed up: https://www.cpap-store.eu
[INFO] [2021-01-29 06:38:51] PHP Version: 7.4.14
[INFO] [2021-01-29 06:38:51] Web server: Apache
[INFO] [2021-01-29 06:38:51] Max execution time (in seconds): 259200
[INFO] [2021-01-29 06:38:51] Checking if backup dir is writable…
[INFO] [2021-01-29 06:38:51] Initializing custom error handler
[INFO] [2021-01-29 06:38:51] Premium plugin is enabled and activated
[SUCCESS] [2021-01-29 06:38:51] Yup it is writable…
[STEP] [2021-01-29 06:38:51] Scanning files…
[WARN] [2021-01-29 06:38:51] This file is quite big consider to exclude it, if backup fails: /homepages/5/d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/ai1wm-backups/www.cpap-store.eu-20201213-074639-0n9843.wpress (239.4 MB)
[WARN] [2021-01-29 06:38:51] This file is quite big consider to exclude it, if backup fails: /homepages/5/d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/ai1wm-backups/www.cpap-store.eu-20210125-094409-8axn6x.wpress (614.15 MB)
[STEP] [2021-01-29 06:38:51] Checking free space, reserving…
[INFO] [2021-01-29 06:38:51] Requires at least 1534505859 bytes. [1.43 GB]
[INFO] [2021-01-29 06:38:51] Disk free space function is not disabled – using…
[INFO] [2021-01-29 06:38:51] Checking this path/partition: /homepages/5/d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/backup-migration/backups
[SUCCESS] [2021-01-29 06:38:51] There is 1,601,828.17 MB free. [1.53 TB]
[SUCCESS] [2021-01-29 06:38:51] Great! We have enough space.
[SUCCESS] [2021-01-29 06:38:51] Confirmed, there is more than enough space, checked: 1534505859 bytes
[INFO] [2021-01-29 06:38:51] Scanning done – found 4666 files…
[SUCCESS] [2021-01-29 06:38:51] Backup initialized…
[STEP] [2021-01-29 06:38:51] Initializing archiving system…
[SUCCESS] [2021-01-29 06:38:51] Archive system initialized…
[STEP] [2021-01-29 06:38:51] Preparing map of files…
[SUCCESS] [2021-01-29 06:38:51] Files prepared.
[INFO] [2021-01-29 06:38:51] Starting compression process…
[STEP] [2021-01-29 06:38:51] Smart memory calculation…
[INFO] [2021-01-29 06:38:51] There is 384 MBs of memory to use
[INFO] [2021-01-29 06:38:51] WordPress memory limit: 76.799999237061 MBs
[SUCCESS] [2021-01-29 06:38:51] Setting the safe limit to 86 MB
[STEP] [2021-01-29 06:38:51] Making database backup
[INFO] [2021-01-29 06:38:51] Iterating database…
[INFO] [2021-01-29 06:38:52] Database size: 6.12 MB
[SUCCESS] [2021-01-29 06:38:52] Database backup finished
[STEP] [2021-01-29 06:38:52] Making archive
[INFO] [2021-01-29 06:38:52] Compressing…
[INFO] [2021-01-29 06:38:52] Using PclZip module to create the backup
[INFO] [2021-01-29 06:38:52] Legacy setting: Using default modules depending on user server
[INFO] [2021-01-29 06:38:52] Backup will run as single-request…
[INFO] [2021-01-29 06:38:52] Chunks contain 200 files.
[INFO] [2021-01-29 06:38:59] Milestone: 1000/4666
[INFO] [2021-01-29 06:39:08] Milestone: 2000/4666
[DOWNLOAD GENERATED] File downloaded on (server time): 2021-01-29 06:39:33
[DOWNLOAD GENERATED] Last update (seconds): 22 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-01-29 06:39:11

Hi @asmuthb

I can see that you didn’t enable bypass option that I mentioned.
Your issue is related to timeout set by your web server (probably 30 seconds).

To activate the timeout bypass, please try to enable:
?Bypass web server limits” option, you can find it at the bottom of the ?Other options” section in our plugin’s settings page.

Also I can see that you can exclude folder with other backups plese do that and exclude this path:
/homepages/5/d852893401/htdocs/clickandbuilds/CommingSoon/wp-content/ai1wm-backups

That should solve your issue ??
Let me know if you need more detailed steps.

Hello

As we didn’t hear from you anything for some time, we assume that the issue is solved.

If I am wrong, since you’re premium user feel free contact us via email where we can provide direct support [support (at) backupbliss dot com] ??
Thank you

Hi,

sorry for my delayed reply.

Works fine now.

Many thanks for your support.