• OptForm uses one box for the user to place their name, however when using MailChimp is places both first and last name in the single “First name” box and does not properly separate them as they should be. Help please?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author FancyThemes

    (@fancythemes)

    Hi,

    Mailchimp has separate fields for first name and last name, so we only included the first name field.

    So the only solution would be adding an additional field for last name, so there will be 3 fields: first name, last name and email. We can add that in an update, just let me know if you want that.

    Thread Starter loggins

    (@loggins)

    Thank you for your response. It would most certainly be a great update, since someone who uses MailChimp cannot use your plugin correctly without the appropriate boxes. We look forward to an update so we can try the plugin again.

    Plugin Author FancyThemes

    (@fancythemes)

    Hi,

    We will update the plugin in a few days.

    Hi there – thanks for this thread. I am also using MailChimp with Optin Forms and I would like to add a few custom fields like company name and title. Is there a way to add custom fields? I also do not see the newly added last name box. Thanks so much.

    Plugin Author FancyThemes

    (@fancythemes)

    Hi,

    The first name and last name boxes will be fixed in today’s update. It will still remain as one input but the system will automatically separate it into first name and last name when it sends the info to Mailchimp.

    As for custom fields, that’s a bit tricky, the forms are all designed with only name and email ( or only email ) in mind, so adding new fields would be a problem for the structure. Will see what can be done about that but can’t promise anything unfortunately.

    Hi FancyThemes,

    Thanks for the quick reply! Adding custom fields like “company” is very common so this would greatly be appreciated. Please keep me updated. Thanks again.

Viewing 6 replies - 1 through 6 (of 6 total)
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