Firewall error and logged out

  • Resolved Audiomonk

    (@audiomonk)


    3 years, 1 month ago

    Hi

    Installed the plugin, checked the boxes for Google to connect to site, site firewall gave an error..

    HIGH 1494 (IP ADDRESS) GET /(adminurl)/index.php - WP vulnerability - [REQUEST:action = googlesitekit_proxy_setup]

    (brackets are my amendments)

    Sp after I’d whitelisted IP, I tried again, and this time the plugin logged me out. Logged back in again, and was back at the authentication. Tried again this time said it had activated some services and to click continue. Clicked Continue, and it logged me out. Logging back in and am stuck at the authentication again.

    • This topic was modified 3 years, 1 month ago by Audiomonk.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Good morning, thank you for getting in touch and sorry to hear about the troubles you are experiencing.

    Could you please confirm the IP or URL records you whitelisted and whether you whitelisted at host level or with a plugin?

    Can you please also confirm with me that after you had whitelisted the IP address that you were able to access the plugin and complete your Google authentication before being logged back out of the Site Kit plugin?

    This could be the result of a plugin conflict but to be able to assist you further please could you share with me your site health information or if you’d prefer not to publicly you can complete this form.

    Thanks.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @audiomonk As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thanks.

    Thread Starter Audiomonk

    (@audiomonk)

    I couldn’t reply I was away on holiday and recently returned. I’ll revisit and re-open another ticket when I try this out again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Firewall error and logged out’ is closed to new replies.