firewall down. no access to wflogs

  • Resolved looknear

    (@looknear)


    3 years ago

    Hi
    After many times it happened. that WF firewall went down because “no access to wflogs”, i think it is a bug in WF.
    the solution is always the same: uninstall wf and re-install it. the error is gone. firewall active.

    server permission look ok:
    my apache running as www-data:www-data, as it is the default of apache.
    my core site files belong to user:www-data.
    after installing wordfence – i see that wflogs directory and content is belong to www-data:www-data, like all plugins installed.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @looknear, thanks for getting in touch.

    Usually, when in your FTP or hosting file manager, navigating to your wp-content/wflogs folder and checking for rules.php can show you the last modified date on this file. If it’s 0kb in size or the last updated time matches what Wordfence is saying, you should be able to delete the wflogs folder or its contents entirely and Wordfence should try to repopulate it within 30 minutes.

    It’s also worth checking that permissions on your WordPress site’s directories are 755, although I appreciate the owner is already reporting correctly as www-data.

    If you have persistent problems with this file/folder, as maybe something in your configuration changes permissions from time-to-time, you can bypass this entirely by setting Wordfence to write to the MySQLi storage engine instead of a file if you prefer: https://www.wordfence.com/help/firewall/mysqli-storage-engine/

    Using MySQLi should prevent this from being a reoccurring issue. If none of the steps seem to solve your issue at all, by all means feel free to show me the specific errors using a service like Snipboard, or sending over a site diagnostic to wftest @ wordfence . com. You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email.

    Thanks,

    Peter.

    Thread Starter looknear

    (@looknear)

    will send the email next time i will see it.

    i do not want to have SQL log.
    and as i said – all permissions are good. but still – the only solution is uninstall word-fence and install it again…. , or your firewall will be down…

Viewing 2 replies - 1 through 2 (of 2 total)
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