Firefox problem

  • Resolved darkbluesky

    (@darkbluesky)


    6 years, 5 months ago

    Hi

    I love this plugin, is the very best of all the similar smooth scrolling plugins (I know, I have tested all of them !), but I have a problem with it that renders it useless… It makes the mousewheel scrolling not working at all (mouse wheel do nothing) in Firefox.

    Do you know why could it be? It is very strange, it works in all the rest (Chrome, Opera, Edge). I really would love to use it, but I can’t afford that Firefox users can’t scroll down the page…

    Now I have disabled it in my site until a solution is found -if any- (just in case you wanted to check it)

    Thanks!

    • This topic was modified 6 years, 5 months ago by darkbluesky.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    Please enable this setting https://prnt.sc/l59i6a

    Thanks

    Thread Starter darkbluesky

    (@darkbluesky)

    Ok, it’s done now. Now you can see/test the problem.

    EDIT: I have tried and disabled all plugins for a moment and the problem is still there.

    • This reply was modified 6 years, 5 months ago by darkbluesky.
    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    We have checked plugin our side its working fine.
    Can you please check with any WordPress default theme.
    It looks like the issue in your theme.

    Thanks

    • This reply was modified 6 years, 5 months ago by Anoop Ranawat.
    Thread Starter darkbluesky

    (@darkbluesky)

    Hi

    I have disable Themify (the theme I use) and activated Twenty Seventeen: the reported problems are still there, but then I have disabled all plugins and activate one by one. The cause is an interaction with Easy Fancybox plugin.

    Please, note that the other problems reported in other topics here by me are still an issue even with Fancybox plugin disabled.

    Thanks.

    • This reply was modified 6 years, 5 months ago by darkbluesky.
Viewing 4 replies - 1 through 4 (of 4 total)
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