Firefox doesn’t show plugin correctly

  • Resolved inesm

    (@inesm)


    5 years ago

    Hi,
    I know the GDPR Cookie Consent plugin, because I’ve already used it several times.
    But, in this site everything is working- showing well in Chrome and Edge browsers, not in Firefox.
    The bar is transparent and positioned on the bottom of the page.
    If I add some CSS, I can have the bar with white background and the Show-Again-Tab visible, but both in the same time, and one doesn’t disappear when the other one is showed.
    Could you suggest me how to solve this issue?
    Thank for your help ??
    Ines

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @inesm,

    Please update to the latest version(1.8.1) of the plugin and see if the issue persists. Also, make sure to clear the site cache before checking.

    Thread Starter inesm

    (@inesm)

    Thank you for the quick answer.
    I updated the plugin and cleared the cache, but nothing changed:
    the plugin works well in Chrome, Edge and Opera while in Firefox the consent bar is invisible.
    Before updating to 1.8.1, in Firefox both the text bar (no white background) and the tab overlaied the site, in transparency.
    Any other suggestion? Thanks

    Plugin Author WebToffee

    (@webtoffee)

    Hi @inesm,

    Please submit a ticket here with your site details.

Viewing 3 replies - 1 through 3 (of 3 total)
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