Final day of week incomplete

  • Resolved unklee

    (@unklee)


    9 months, 1 week ago

    Hi, I have been testing Burst and really like it. But I have found what appears to be an error (but maybe I’m wrong).

    I keep weekly stats, so every Sunday I login and examine the stats (primarily visits and pageviews) for the last 7 days (Sunday to Saturday). Generally the 7th day (Saturday) is lower than the others. But if I change the setting to 8 days, to include the current Sunday (which is incomplete) extra visits & pageviews are shown for the Saturday.

    I had thought maybe I was checking too early on Sunday and the Saturday data had yet been fully accessed. But the data is there, it just isn’t all appearing.

    To give an example, last Sunday, the 7 day stats were 223 visits and 356 pageviews, but when I selected the 8 day period, the 7 day stats changed to 244 visits & 380 pageviews. (There were zero of both recorded at that stage for the Sunday).

    So I can find what I presume are the correct stats, but the initial view appears not to be correct. Sorry to raise a problem for you, but I’m sure you’d rather know. Thanks.

    • This topic was modified 9 months, 1 week ago by unklee.
    • This topic was modified 9 months, 1 week ago by unklee.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @unklee,

    Thank you for notifying us. We always rather know of the problem, so it is much appreciated ??

    That is weird. Can you tell us what timezone you are in?

    Kind regards,
    Hessel

    Thread Starter unklee

    (@unklee)

    I live in Sydney, Australia, which is Greenwich + 10 hours. I presume Burst uses my local time, but maybe there is some glitch there. Good thought.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    I think there might be something wrong with our timezone code. Timezones are always pretty tough when programming.

    I will look into it.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @unklee,

    Sorry for getting back to you so late. I presume the issue is fixed in the latest release. If not, please let me know!

    Kind regards,
    Hessel

Viewing 4 replies - 1 through 4 (of 4 total)
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