Filters not working when woocommerce.php file is active

  • Resolved jorpdesigns

    (@jorpdesigns)


    4 years, 2 months ago

    Hello,

    I want to find out if you have any restrictions in place when a site is customized using woocommerce.php

    The filters show on page load but when a value is selected, no products are found. This goes for all values.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    What you mean with “customized using woocommerce.php”?
    Where this file is placed?

    Regards,
    Oleg

    Thread Starter jorpdesigns

    (@jorpdesigns)

    @razyrx

    So instead of customizing woocommerce templates with hooks, the previous developer created a woocommerce.php file and made the customization there. The file is placed in the theme folder.

    Unfortunately the filters aren’t working properly with this method. I disabled the woocommerce.php file and the filters work fine so I want to confirm if there are any restrictions when you use a woocommerce.php file

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    It is depend on changes in woocommerce.php file, it can be compatible if it is uses default WooCommerce query, but if it is uses some custom query, then it can do not work.

    Regards,
    Oleg

    Thread Starter jorpdesigns

    (@jorpdesigns)

    Solved it @razyrx

    File was using incorrect query.

    Thanks for your help, your support is as amazing as the plugin itself.

Viewing 4 replies - 1 through 4 (of 4 total)
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