Filters not visible

  • Resolved estudionovo

    (@estudionovo)


    4 years, 4 months ago

    Hi:
    I’ve been using Ninja Tables for a while now and I’m really happy.
    I just have a problem with filters not showing in my WordPress theme.

    I did a test with Twenty Seventeen and it works fine, but I can’t get it to do it with the template I need.

    The developers of the theme didn’t test it with Ninja, so they can’t give me much information on the problem.

    Any idea what the problem may be?

    Thanks in advance.

Viewing 1 replies (of 1 total)
  • Plugin Support Syed Numan

    (@annuman)

    Hello @estudionovo,

    Our sincerest apology for being delayed to respond. We always recommend opening a support ticket to get a fast reply.

    The Ninja Table is fully compatible with all of the standard WordPress themes. As the filters are working in the WordPress default theme so it’s not the ninja table issue at all and your installed theme is somehow not letting the filter be displayed. You had better contact the theme developers because a standard theme should be fully compatible with a standard plugin like the ninja tables. Otherwise, you need to change the theme.

    If you have any further queries please submit a support ticket here. https://wpmanageninja.com/support-tickets/ Our support agents will assist you.

    Thanks

Viewing 1 replies (of 1 total)
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