Filters not showing on any Shop Pages

Hi there

This is really strange; could you please post a screenshot of your preset configuration?
Could you please go to WP Dashboard -> WooCommerce -> Status -> Tools and use Clear Product Filter transients tool?

Hi there,

I have run the tool and no change

Here is my set up

https://pasteboard.co/JSSsVE1.png

Thanks

Hello. I’m with the same problem here. Could you please help me?

An interesting point…. When I’m in customize page version it shows correctly.

Whithout filters:
https://victoriaperfumaria.com.br/wp-content/uploads/2021/03/sem-filtros.png

With filters:
https://victoriaperfumaria.com.br/wp-content/uploads/2021/03/com-filtros-filtros.png

Thank you

Hi i’ve tested out Annasta WooCommerce Product Filters and categories are appearing on the shop page as expected. I’ve tried disabling all plugins and changing themes, but for some reason YITH product filters wont recognise the Product Categories.

I would love to use this plugin and hopefully the premium verison if its compatible with my site

Hi there

@georgiac44 I can’d find any reason why filters shouldn’t appear, apart from being considered “empty”
Could you please double check that your products are directly assigned to your categories? Please note that products must be assigned to those categories directly, and cannot be assigned to a sub-category
Besides, can you please run tool to recount terms? You can find it in the same Tools page that I highlighted before

@wesleyoliveirarj Even if problem appears the same, I suppose the cause is very different in your case; can you please share an url to your site?

• This reply was modified 4 years ago by YITHEMES.

Ah that is the issue.

My parent categories have count 0 , but the subcategories all have products in.

Is there a way around this?

Thanks

Hi @georgiac44

The plugin show all added terms. If you add only the parent categories the plugin show only the parent one if have products linked to it. If you want to show the child categories, you must add it to the filter preset, the plugin don’t search/show it if you don’t add it in the preset.