Filters are not shown

Hello @silvercvp,

Do you use widgets or shortcodes? Please try to display something other(not filter) in same place?

Regards,
Oleg

I am using the Widgets. Yes I can display default woocommerce filters but not from this plugins

Is this default WooCommerce Shop page https://hoppypak.com/tienda/ ?
Are you showing products there with some page builder?

Regards,
Dima

Hello Dima, yes that is my shop page. no I am not using a page builder

Please provide screenshots:
– sidebar where you did add filters
– at least 1 filter edit page
– attribute edit page that is used in the filter

Regards,
Dima

where do I send the screenshots, I cannot send them here

Hello @silvercvp,

You can upload screenshots to https://imgur.com/upload?beta and copy link and send it.

Regards,
Oleg

I send you the images

View post on imgur.com

regarding “attribute edit page that is used in the filter” I am not sure what you mean I am creating a filter by category

Hello @silvercvp,

You do not provided whole page of filter edit, because it is screenshot only for settings on that page, but it is important what conditions you have
Do you have some conditions setuped on filter edit page?

If it is categories, then screenshot of categories edit page.

Regards,
Oleg

Hello, I am not sure where is the screen you are asking, I send you screenshots for all the pages

View post on imgur.com

Hello @silvercvp,

Filter edit page, same as group edit page, has Conditions box https://imgur.com/a/xak3hT3.
Do you have any conditions setuped?

Regards,
Oleg

Hi, no I do not have any condition

View post on imgur.com

You have “Page ID equal Nothing”. Click “-“.

Hello did not have them at first, however I remove them and still not showing

Hello @silvercvp,

Please enable DEBUG MODE in admin area -> BeRocket -> Account Keys.

Regards,
Oleg