Filtering by Attributes doesn’t work

Hi @sellmet

Thanks for sharing the page link.

filters shows out of stock variations

As a first step, please go to WooCommerce > Status > Tools, and regenerate the product attributes lookup table? Then, clear transients.

Can you please check and let us know of this helped? This could be related to the new feature introduced in WooCommerce 6.3: https://developer.woocommerce.com/2022/02/02/new-product-filtering-by-attributes-rolling-out-in-woocommerce-6-3/

Sure, i regenerate the product attributes lookup table.
Should i update whole WooCommerce Datebase?

Then, clear transients.

Could You show me where is this option in WordPress? Unfortunetly my wordpress is in diffrent language and i can’t figure out which option it is.

I’ve looked into MariaDB to check if this table exists – what is a name of newly created database?

Hi @sellmet

where is this option in WordPress?

Please see below:

Link to image: https://snipboard.io/WvnMqm.jpg

Should i update whole WooCommerce Datebase?

No.

The next step you should take is to go to WooCommerce > Settings > Products > Advanced. Over there, un-check Enable table usage.

If that doesn’t help either then please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Hi.
I’ve done everything that You receomended and it doesn’t work. Unfortunetly filtering isn’t working as it supose to be.

Here is log from my Woocommerce:
https://bhplando.pl/wp-content/uploads/2022/03/BHPlando.pl-LOG.txt
File is uploded on my shop.

Hope for Your help, as i mentioned filtering in my shop is vital, so i need this functionality works.

### WordPress Environment ###

WordPress address (URL): https://bhplando.pl
Site address (URL): https://bhplando.pl
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Generated at: 2022-03-22 08:02:07 +01:00

Maybe try disabling JS optimization in Autoptimize for a second, if that makes it work some re-configuration might be needed (the fact you not only have Autoptimize for JS/ CSS optimization but also Litespeed might be a reason as well).

frank (ao dev)

Turning off all caching/optimize plugins didn’t change anything. Problem is still unsolved.

I will be grateful for all help, this case is very important to me.

Hello,

I understand the problem is still present, sorry to hear that.

Can you please check if switching the theme to storefront makes a difference?
?
You can temporarily switch your theme to Storefront Then disable all plugins except for WooCommerce and JetSmartFilters, then be sure to check if the issue persists so that you can reactivate plugins one by one until the cause of the issue is found.

You can find a more detailed explanation on how to do a conflict test here.

Let us know how it goes.

Thanks for replay, right now i don’t have an access to dev domain.

Do You have any other ideas what could cause a problem?

For testing purpose i’ve temporary instaled WOOF Filtering Plugin – same result.

Could someone verify steps i’ve done to check if everything is done as it supose to be:

1) Renew Lookup Product Attributes Table – This Action fill my wc_product_attributes_lookup in MariaDB. Right now all variations has attribute/Instock pair assigned.

2) Delate Woocommerce and Expired Transients – I’ve done it everytime i change something.

3) Renew Product Lookup Table – I don’t know is it me or everyone has separetly “Renew Product Lookup Table” and “Renew Lookup Product Attributes Table”?

4) Reindex filters on JetSmart Filters Settings.

5) Turning On/Off “Use a Lookup Attribute Table to Filter Catalog”.

6) Disable all caching/optimize plugin for test purpose.

Right now i’m out of ideas, what can couse this problem.
My Elementor Pro isn’t up to date, maybe that is a problem?

I hope someone could help me with this issue.
Nethertheless thank @ihereira , @optimizingmatters and @margaretwporg for Your all support.

Hi @sellmet

As @ihereira suggested, I’d also recommend isolating the issue by turning off all plugins except WooCommerce and switching theme to Storefront so you can check if the attribute filter works properly in that environment:

https://woocommerce.com/document/how-to-test-for-conflicts/

Problem is still unsolved, right now i have no option to check if there is any plugin conflict.

I’ve talked to Jet Smart Plugins support and i can’t get info if they support new filtering options. Right now i’m wondering if it’s possible that plugin dev didn’t update a code to match current filtering options.

Where can i get info which plugin supports newest filtering system? Do You have any info about those kind of addons?

Hi,

right now i have no option to check if there is any plugin conflict.

Sorry to hear that.

You can ask your host for a staging site to make a test to try to isolate the issue.

We also recommend WP Staging for quickly spinning up a new test site. This will allow you to clone your production site so that you can perform the actions recommended previously.

Let us know how it goes.

Cheers.

We haven’t heard back from you in a while, so I’m marking this topic closed – we’ll be here if and/or when you are ready to continue.