• Resolved guillaumearmand10

    (@guillaumearmand10)


    Hello,
    I have a small difficulty with your extension, one element in particular: the filterable gallery.
    It works perfectly, except when I choose “Masonry” as my grid style.In the back office, the result is great, but in the front office, the margins underneath don’t work and my photos overlap. This problem appears on all browsers, both desktop and mobile.
    I noticed that as soon as I click on the tab of my gallery (“mountain” for example), the margins come back.
    For information, I use as theme Hello Elementor and work on mac. The theme and all my extensions are up to date…
    I attach two screenshots: https://drive.google.com/drive/folders/1YyXw0vR5n9GLS9lwkQIxx2E8jFiYNdvU?usp=sharing
    You can also watch the page in question live: https://guillaume-armand.fr/photo.
    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello, I have a similar issue with Layout Masonry and style Preset (reveal style). It is NOT OK at the backend and in the front-end it is messed up as well.
    Front-end: https://staging22.ropafutura.com/

    It started when I updated to 4.5.0.

    Regards, Xander Meuffels

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @guillaumearmand10 ,

    Sorry for the late response. Hope you’re doing good.
    It seems you’re using the Grid view currently on your page. Can you please make a test page and give me the link again so that I can check on my end with the Masonry view.

    Also, you can deactivate your caching plugin and check again. Let me know how it goes.

    @xandermeuffels , I could not able to visit your page: https://staging22.ropafutura.com/
    can you please give me the correct URL so that I can check and assist you with this.

    Thank you!

    Thread Starter guillaumearmand10

    (@guillaumearmand10)

    Hello @abidhasan112,
    Thanks for the feedback!
    I don’t have cache extensions so normally they are disabled. Here is the link of a test page with the Masonry grid : https://guillaume-armand.fr/test/
    Thank you very much for your help ??

    Hello, I’m sorry. My staging site has been deleted. I shall provide a new one real soon. I will get back to you.
    Thanks for your help.

    Hello,
    I got the exact same issues as @guillaumearmand10 except for me its only happening on mobile?! On desktop anything looks fine, on mobile I have to select any of the filters first for the gallery to align the images properly. Otherwise they overlap..

    Has anyone of you guys been able to fix it yet?

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @guillaumearmand10 ,

    Your CSS file is minified. Have a look: https://d.pr/i/qKsIMx
    Can you please temporary deactivate the WP-Optimize plugin and check back? If the issue still occurring, please create a support ticket here, so that we can deeply investigate this issue: https://wpdeveloper.net/support/new-ticket/

    @v0xel , If you’re using any 3rd party caching plugin or lazyloader plugin, I would recommend you deactivate those plugins and check back again.

    Have a look at this video: https://d.pr/v/dQxcjy
    It seems fine on my end.

    Thank you!

    Thread Starter guillaumearmand10

    (@guillaumearmand10)

    @abidhasan112
    Thank you for your help.
    I have desactivate the plugin but the problem is still recurring. I will create a support ticket. Thanks again!
    Have a nice day

    @abidhasan112

    That did the job, many thanks.
    In my case it was the Lazy Load performed by Smush. I added an exception for the subsite and now it looks all nice and fancy.

    Hello, sorry I did not respond in a reasonable time. It is somewhat hectic the last few months.
    I also unchecked lazy loading in the Site ground optimizer and this did it. It’s fine now again.
    Thanks for your help.

    Regards, Xander.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘[NSFW] Filterable gallery – masonry grid style bug’ is closed to new replies.