• Resolved knguyen2011

    (@knguyen2011)


    Describe the bug:

    I delete products are no deleted in Google Merchant Center. I tried to delete them on Google Shopping either. But for no reason, they came back to Google Merchant Center again and again.

    We got the disapproval then with follow issues:

    Mismatched value (page crawl) [price]
    Unavailable mobile landing page
    Unavailable Desktop landing pageSteps to reproduce:

    1. Delete the product
    2. Check Google Merchant Center and not removed. Checked schedule action and process it. (I also had issue with this and some of the actions were failed)
    3. The deleted products returned to Google Merchant Center

    2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631825" (WooCommerce Product ID: 1631825) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631826" (WooCommerce Product ID: 1631826) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631827" (WooCommerce Product ID: 1631827) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631828" (WooCommerce Product ID: 1631828) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631829" (WooCommerce Product ID: 1631829) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631830" (WooCommerce Product ID: 1631830) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631831" (WooCommerce Product ID: 1631831) but it did not exist in Google Merchant Center, removing the synced product ID from database. 2023-08-01T04:05:23+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::handle_delete_errors Attempted to delete product "online:en:US:gla_1631832" (WooCommerce Product ID: 1631832) but it did not exist in Google Merchant Center, removing the synced product ID from database.Expected behavior:

    The deleted products should have been removed permanently.Actual behavior:

    The deleted products returned back to Google Merchant Center. I tried to remove them from Google Merchant Center again and again.Additional details:

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6.6.14<br>Stripe Payment Plugin for WooCommerce: by WebToffee – 3.7.8<br>WC Ajax Product Filters: by Shamim Al Mamun – 4.2.0<br>WooCommerce Linked Variations by Iconic: by Iconic <a href=”mailto:[email protected]”>[email protected]</a> – 1.3.0<br>WOOF – WooCommerce Products Filter: by realmag777 – 2.2.6.4<br>Woo Product Tags: by Kevin Nguyen – 1.5<br>WP Offload SES: by Delicious Brains – 1.5.6<br>WP Rocket | Disable Cache Clearing: by WP Rocket Support Team –Dropin Plugins (1)</p> <p class=””>advanced-cache.php: advanced-cache.phpMust Use Plugins (1)</p> <p class=””>Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.10Settings</p> <p class=””>API Enabled: ?<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –WC Pages</p> <p class=””>Shop base: <a href=”https://github.com/woocommerce/google-listings-and-ads/issues/6″>#6</a> &#8211; /shop/<br>Cart: <a href=”https://github.com/woocommerce/google-listings-and-ads/issues/7″>#7</a> &#8211; /cart/<br>Checkout: <a href=”https://github.com/woocommerce/google-listings-and-ads/issues/8″>#8</a> &#8211; /checkout/<br>My account: <a href=”https://github.com/woocommerce/google-listings-and-ads/issues/9″>#9</a> &#8211; /my-account/<br>Terms and conditions: <a href=”https://github.com/woocommerce/google-listings-and-ads/pull/135″>#135</a> &#8211; /terms-of-service/Theme</p> <p class=””>Name: Goya Child Theme<br>Version: 1.0<br>Author URL: <a href=”https://themeforest.net/user/luisvelaz”>https://themeforest.net/user/luisvelaz</a><br>Child Theme: ?<br>Parent Theme Name: Goya<br>Parent Theme Version: 1.0.8.7<br>Parent Theme Author URL: <a href=”https://themeforest.net/user/everthemess”>https://themeforest.net/user/everthemess</a><br>WooCommerce Support: ?Templates</p> <p class=””>Overrides: goya/woocommerce/archive-product.php<br>goya/woocommerce/cart/cart-empty.php<br>goya/woocommerce/cart/cart-shipping.php<br>goya/woocommerce/cart/cart.php<br>goya/woocommerce/cart/mini-cart.php<br>goya/woocommerce/cart/shipping-calculator.php<br>goya/woocommerce/checkout/form-checkout.php<br>goya/woocommerce/checkout/form-coupon.php<br>goya/woocommerce/checkout/form-login.php<br>goya/woocommerce/checkout/review-order.php<br>goya/woocommerce/content-product.php<br>goya/woocommerce/content-single-product.php<br>goya/woocommerce/global/form-login.php<br>goya/woocommerce/global/quantity-input.php<br>goya/woocommerce/global/wrapper-end.php<br>goya/woocommerce/global/wrapper-start.php<br>goya/woocommerce/loop/add-to-cart.php<br>goya/woocommerce/loop/loop-start.php<br>goya/woocommerce/loop/pagination.php<br>goya/woocommerce/myaccount/form-login.php<br>goya/woocommerce/myaccount/navigation.php<br>goya/woocommerce/order/tracking.php<br>goya/woocommerce/product-searchform.php<br>goya/woocommerce/single-product/photoswipe.php<br>goya/woocommerce/single-product/related.php<br>goya/woocommerce/single-product/tabs/tabs.php<br>goya/woocommerce/single-product/up-sells.php<br>goya/woocommerce/single-product-reviews.php<br>goya/woocommerce/content-product_cat.phpAdmin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Not scheduled<br>Options: ?<br>Notes: 67<br>Onboarding: completedAction Scheduler</p> <p class=””>Complete: 7,173<br>Oldest: 2023-07-29 08:50:48 +0000<br>Newest: 2023-08-01 04:38:03 +0000</p> <p class=””>Failed: 38<br>Oldest: 2023-07-29 18:12:15 +0000<br>Newest: 2023-08-01 00:38:13 +0000</p> <p class=””>Pending: 17<br>Oldest: 2023-08-01 04:39:02 +0000<br>Newest: 2023-08-04 06:22:04 +0000Status report information</p> <p class=””>Generated at: 2023-07-31 21:38:55 -07:00<br>`

Viewing 16 replies (of 16 total)
  • Hi there,

    I used that function but nothing work. I got the error: is currently unable to handle this request. HTTP ERROR 500

    If i use async, it’s fine but nothing deleted. Do you have wp cli?

    Thank you for letting us know, The HTTP 500 error you have mentioned might be related to this open issue. When you click the option to delete all synced products kindly check if any products are deleted on your Google Merchant Center. ??

Viewing 16 replies (of 16 total)
  • The topic ‘:filter_valid_statuses A Google ID was not found in Merchant Center.’ is closed to new replies.