Filter problem

  • Resolved lupi33

    (@lupi33)


    5 years, 7 months ago

    There seems to be a new problem introduced with the filters changes.
    A previously excluded category on my site is now being included in the feed extract..even though its still an excluded category and only category of that product.

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  • Hi lupi33,

    No major changes have been made to the filter and rule functionality over the last couple of weeks so I doubt this is something that happened recently and was caused by a release we put live?

    Would you be so kind as to reach out to us by email on [email protected]? Make sure to reference this topic in your email.

    We will take it from there.

    All the best,
    Eva

    Assuming the issue at hand has been resolved and/or our support is no longer needed I am going to close this issue for housekeeping reasons now.

    Please do not hesitate to reach out again whenever you need our help.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
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