Filter options not showing in elementor product archive

  • I tried to use the filter widget on a elementor product archive page but only the header is being displayed but the filter options are blank. I have first made a filter preset as shown in the example on your test page but, no matter what I do the filter is not showing in the archive. When it does not work on a elementor product archive template then why is there a widget?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    I hope you’re well.

    I checked the following product, and noticed that you’re using product-specific attributes instead of global product attributes (the ones in Products > Attributes) which are used by the plugin to create the filters options.

    So I suggest you check that you’re using the global attributes in the products and then check if the filters display correctly.

    We’ll remain at your disposal.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.