Filter on text (with no results) side bar menu disappears

I also noticed an issue with the layout of the results and I have no idea where to change the settings.

Normally I have 3 products on a row see https://kristal-deva.nl/element/aarde/

When filtering the layout looks like this 4 products on a row like this
https://kristal-deva.nl/element/aarde/?swoof=1&pa_chakra=basis-chakra&paged=1&really_curr_tax=189-pa_element

I hope somebody can tell me if an where I can change the settings for layout.

Thanks,
Nancy

Hello Nancy

1)You can disable this plugin and try this link – https://kristal-deva.nl/shop/?s=test&post_type=product&dgwt_wcas=1 I think the result will be the same.

2) Read this – https://products-filter.com/force-filtered-results-show-three-columns/

Thanks for your reply. I disabled woof and the link works fine so without plugin woof there are no issues in regard to the side menu. Pleasr test yourself:
https://kristal-deva.nl/shop/?s=test&post_type=product&dgwt_wcas=1

The part of the side menu that disappears is build with builder layout part. The supplier of my theme (Themify Shoppe) told me that these builder parts are not loading with your plugin installed. Maybe this info will help you solve this issue.

Looking forward to hearing from you.
Kind regards,
Nancy

@pavloborysenko

I did what you told me to do see my last reply.
Did you test the link yourself?

Please test yourself:
https://kristal-deva.nl/shop/?s=test&post_type=product&dgwt_wcas=1

As you can see the menu in sidebar is correct when woof is not installed.

I hope you can help me.

Thanks and kind regards,
Nancy

Hello Nancy

Ok! Try in file – wp-content\plugins\woocommerce-products-filter\ext\by_text\index.php – uncomment this line – https://c2n.me/42oHfJi.png

@pavloborysenko

I deleted line 155 as you mentioned. (I hope that is what you mean by uncomment this line)

But it is still the same. https://kristal-deva.nl/shop/?s=test&post_type=product&dgwt_wcas=1

Did I do it wrong or is this not the good solutions?

Thanks,
Nancy

Hello Nancy

(I hope that is what you mean by uncomment this line) – Just delete two symbols It should look like this – https://c2n.me/42r3lwL.png

Yes that worked, thanks a lot!!!