Filter not appearing at first shop page

  • Resolved ivanseoxan

    (@ivanseoxan)


    5 years ago

    Hi,

    The page with the issue is: https://www.thespanishtouch.com/destination/spain/

    The client has been using the plugin for a long time but suddenly the filter of the first page of the “shop” is gone. The page is generated by WooCommerce and the filter is placed through the WordPress widgets using the Woof Filter one. It should be appearing below the “Use map” button, under the map.

    If you click in the locations of the map, you can go directly to the links of a “category”, which actually is a link with an specific category applied to the filter. In those links you can see the Woof filter, but as soon as you clean it and there are no categories selected, you return to the main “shop” page and the filter disappears.

    Since the client updated some plugins, it could be an issue related with that, but I tried disabling plugins and changing the theme but nothing changes.

    Any idea?

    Thanks,
    Ivan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mediawebster

    (@mediawebster)

    Hello

    If you use a plugin “Woof by category” please deactivate this plugin and do test.

    Thread Starter ivanseoxan

    (@ivanseoxan)

    I deactivated that plugin and it’s working fine.

    Thanks!

    Plugin Support mediawebster

    (@mediawebster)

    Hello

    Great! Welcome;)

Viewing 3 replies - 1 through 3 (of 3 total)
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