Filter is stuck and need to click clear…

  • Resolved lazystuff

    (@lazystuff)


    3 years, 11 months ago

    For some reason the filter is stuck on just a few filters. It’s only if I click CLEAR first, that it starts to work properly again. I’ve cleared all caches and turned off all caches. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @lazystuff,

    Have you tried clearing the site cache?
    What versions of the filter are you using?

    Please contact our internal support team.
    We need more information to find the cause of this failure.

    https://woobewoo.com/contact-us/

    Thread Starter lazystuff

    (@lazystuff)

    I rollbacked to the last version and it fixed it

    Plugin Author Nick McReynolds

    (@woobewoo)

    Better to contact support and find the cause of the problem so that it doesn’t appear the next time you update the plugin.

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @lazystuff,
    We tried to reproduce your problems on our testing servers and didn’t have any luck.
    This also may be a conflict with your other plugin or your theme.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error.
    If it won’t help, try to switch temporarily to a standard WordPress theme.
    Afterward, let us know about the result. This will help our developers to solve your problem faster.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Filter is stuck and need to click clear…’ is closed to new replies.