• Hello, I bought the pro version, the pluging seems great, but I need help, I have a site that makes with Elementor, and installed it, it works very well, the problem is in the filter and with some specific words, eg: I have 3 categories, one with 4 categories and another with 32 included, when I search for ‘Caja’ in all the categories in one of the 3, which is the 4 categories, it does not work, but in the rest it does, in the filter that an error appears It says: WC Catalog Restrictions Query :: posts_where (), I have found this error and the solution in several forums, but in other plugins, and in this I have not been able to, try deactivating plugins, changing the theme, but still, this continues error with a specific word.

    Genéricos- 4 categories
    Personalizados- 32 categories

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    Hi,

    Can I somehow test this issue on your website.
    I try to search for Caja with both filters any see search results for them.

    Regards

    Thread Starter davidvpino

    (@davidvpino)

    Sorry, I had disabled it by order of the client, You can already try, although here I attach the capture of the problem, is in “Genericos”

    Plugin Author ILLID

    (@mihail-barinov)

    Thanks, now I see this error. So, as I understand, it appears only for search results page?

    Can you please do the following – enable debug mode by following this steps, than open those search results page with error one more time. After write me about any errors that you find inside your debug.log file.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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