Filter don’t work on mobile

  • Resolved miruko

    (@miruko)


    7 months, 2 weeks ago

    Hi,

    I’m testing the plugin locally, in the desktop version there seems to be no problems, in the mobile version the filters are not displayed, I use the theme porto with mobile menu slide navigation.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support fesupportteam

    (@fesupportteam)

    Hi?@miruko

    Thank you for your interest in the Filter Everything plugin.

    If it is not showing on the mobile version, it is because, in mobile mode, the sidebar where you have a filter widget is hidden by your theme template. Try using inspect browser tools, to check it.

    Best Regards – Victor

    Thread Starter miruko

    (@miruko)

    so is no possibleto use Filter Everything in my mobile theme?

    Plugin Support fesupportteam

    (@fesupportteam)

    No, you can use it on a mobile, desktop, or tablet on any resolution and device. Your issue is that most likely your theme simply hides this sidebar in mobile mode, and you need to make sure that it won’t hide it.

    You can test it with default WP themes, and check if it will be displayed correctly.

    Best Regards – Victor

    Thread Starter miruko

    (@miruko)

    ok, but I don’t know how to do it so I don’t think I’ll use it and the Porto theme is the most used

    Plugin Support fesupportteam

    (@fesupportteam)

    You can contact the support team of the theme you are using to ask them for information about it. There is nothing you can do on the plugin side. As everything lies on the theme page templates.

    Best Regards – Victor

    Thread Starter miruko

    (@miruko)

    ok thanks I will contact the theme author and he will let you know

    Thread Starter miruko

    (@miruko)

    Theme author doesn’t do code customizations, so I had to use another plugin, sorry

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Filter don’t work on mobile’ is closed to new replies.

Tags