• Resolved cpasquis

    (@cpasquis)


    Hi,
    I have an issue with the stock filter. I use the same filter on different categories. And for some categories, when I select products “in stock”, it displays 0 products, but my products are in stock.
    I have this comportment on several categories, but not all of them.

    I checked my products in the back office and they are built the same way : stock management activated, quantity > 0, backorder allowed

    Do you have any idea what could cause this behaviour ?

    Thank you.
    Best regards
    Chloé

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @cpasquis,

    I don’t see any links or screenshots in your post.

    Try to run product indexing in the general filter settings.

    If it doesn’t help – https://woobewoo.com/contact-us/

    Thread Starter cpasquis

    (@cpasquis)

    Hi Nick,

    Thank you, that was the solution, I never saw this option.

    Have a great day

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hi Chloé,

    In this case, it is better for you to activate scheduled indexing on the same settings tab.

    You`re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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