Filter by Size is not working

Hi @sogonca. Can you please explain how you’ve set up the sizes and filter by size widget? In general, if a product has different sizes as variations, all products with those size variations will show up when filtering by attribute, whether they are in stock or not.

Thank you for your quick reply. Please see the URLs attached.
1) https://www.activebrasil.co.uk/wp-admin/edit.php?post_type=product&page=product_attributes
2) https://www.activebrasil.co.uk/wp-admin/widgets.php?editwidget=woocommerce_layered_nav-13&sidebar=shop-filters-sidebar&key=2

Is there another way to make the Filter by size work properly?

Let me know if you need more info.

Have a great day!

Sonia

Hey again!

Those links are to your admin panel, and we do not have access to the admin area of your site.

Can you elaborate a bit on how you are adding in sizes, if they are used for variations, and then maybe a screenshot of the settings for the “filter by size” widget?

If you don’t already have a screenshot service installed, here are a few free options:

* https://snipboard.io
* https://skitch.com/
* https://getcloudapp.com/
* https://awesomescreenshot.com/

There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/`

I’m sorry for that.
Unfortunately, the print screen is not working correctly.
Anyway, I will do my best to describe the problem. I made the following configuration:
1) products / attributes / size configuration
2) appearance / widgets / shop filters I added filter products by attributes / Widget Filter products by attribute / title (filter by size) / attribute (size) / type of display (drop-down list) / type of query (E).
Does it help you? just let me know.

Regards,
Sonia

Hi Sonia,

> Is there another way to make the Filter by size work properly?

Can you clarify what you mean by this, please? What’s not working properly and in what way? If you’ve managed to solve the screenshot issue and can share some screenshots here, that would help us understand the problem and the setup you’ve done for the widgets.

Hi @sogonca

We’ve not heard back from you in a while, but can you please make sure that you have created global attributes under Products > Attributes, and that global attributes are added to products.

If you manually add attributes to product individually, the Filter won’t work properly: https://docs.woocommerce.com/document/managing-product-taxonomies/#section-8

Hi @sogonca

We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.