• Resolved ilyasspeace

    (@ilyasspeace)


    Hi,

    Where to start , i have everything functioning so far on my website except filter by price is not showing at all in the sidebar , i am on version Version 8.5.2 using theme from woodmart , i have asked the developer and they have tried but they told me i have to go to the woocomerce community … Here i am , please can i get help or at least where to start investigating . Thanks.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @ilyasspeace, thank you for reaching out.

    If I understand you correctly, you are having trouble with the filter by price option in your sidebar.

    As a first step to troubleshoot the issue, please change your theme to one of our default themes like Storefront and check if the issue persists across the different themes.

    In any chance, should the issue persist, please try performing a conflict test with the Storefront theme active. You can find more details on performing a conflict test from our guide here: https://woo.com/document/how-to-test-for-conflicts/.

    Let us know how it goes.

    Thread Starter ilyasspeace

    (@ilyasspeace)

    Hi ,

    The developer of the theme has done that but it never worked and we disabled also the plugins and nothing helps , i have installed Berocket filter as well to see if it works but on top of the page it says Filter displayed as Displayed empty . Is this could be the clue to my issue ? what it does mean ? Remember all filters are working without issues. Thanks.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello ilyasspeace,

    Thank you for your reply.

    I see that you’re facing an issue where the filter by price is not appearing in the sidebar on your website.

    Could you please share a screenshot of the WP Admin backend where you have set up the Price Filter widget? This will allow me to see which method you’ve employed to integrate the Price Filter into your sidebar.

    Additionally, it would be very helpful if you could provide me with a copy of your site’s System Status Report. This report will give me a comprehensive overview of your site’s environment which often sheds light on any potential conflicts or issues.

    You can obtain this by navigating to WooCommerce > Status in your dashboard. Once there, click ‘Get system report’ and then ‘Copy for support’.

    After copying the report, please paste it into a new Gist at?https://gist.github.com. If you’re not familiar with Gist, it’s a simple way to share snippets and notes. Once you’ve pasted your report into a Gist, you can save it and share the link with me here.

    I look forward to your response so we can continue to troubleshoot this issue together. ??

    Best regards.

    Thread Starter ilyasspeace

    (@ilyasspeace)

    how do you upload a screenshot in here ? Thanks.

    Hey, @ilyasspeace!

    I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter ilyasspeace

    (@ilyasspeace)

    Hi here’s the admin backend where i have setup the price snipboard.io/S8mycg.jpg , i went to appearance and widgets . Sorry for the delay , i still have the issue .

    Thread Starter ilyasspeace

    (@ilyasspeace)

    Thread Starter ilyasspeace

    (@ilyasspeace)

    No filter as you can see in the shop page : snipboard.io/l08j9S.jpg

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello ilyasspeace

    Thank you for your reply and for providing more details.

    Please note that these Filter widgets are created and maintained by the WoodMart theme. These are not part of the WooCommerce core.
    Even the Widget Area at the backend is part of the WoodMart theme. Therefore, it would be best to post this issue at their Support Forum.

    However, I suggest you check if these Widget Areas are working properly. Try adding another widget like simple text or HTML just to verify if the changes are being reflected at the front end.

    This will narrow down where the problem lies. Is it with the Widget Area or the Price Filter widget?

    Please feel free to contact us again if you have any WooCommerce related questions or issues. I would be happy to help. ??

    Best regards.

    Thread Starter ilyasspeace

    (@ilyasspeace)

    Hi ,

    the issue exist even with woocomerce filter ,.I will replace that with price filter but it never shows !

    Thread Starter ilyasspeace

    (@ilyasspeace)

    https://snipboard.io/pwLb0v.jpg I am using price filter but not showing . Even the theme developer said to contact woocomerce to solve this issue .

    Thread Starter ilyasspeace

    (@ilyasspeace)

    Price filter replaced woodmart price filter in shop widget but not showing https://snipboard.io/LX01Wh.jpg

    Thread Starter ilyasspeace

    (@ilyasspeace)

    replaced even in page widget filter and not showing : https://snipboard.io/XodxZW.jpg

    Thread Starter ilyasspeace

    (@ilyasspeace)

    i have added a custom html box and it works just fine , as I said before the developer is confident it’s something to do with woocomerce ! https://snipboard.io/04X2RM.jpg

    anything else we could think is the cause ? I am sure seen someone speaking about the prices have the same amount or something like that and they needed to change something ,.can’t remember where seen this but could it be that stoping the filter from showing ?

    Thread Starter ilyasspeace

    (@ilyasspeace)

    Could be this the cause : It was not displaying on your site because it was containing all the products having same price £9.99 if yes how do you sort an issue like this ? Thanks

Viewing 15 replies - 1 through 15 (of 20 total)
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