Filter Bar only visible on Month view, not List. Hides when no upcoming.

  • Resolved shawnsmalley

    (@shawnsmalley)


    2 years, 7 months ago

    I’m configuring a first-time setup on a staging website before loading it with our company’s events. I’ve created a test event for now. The issues are the Filter Bar not consistently remaining in the controls. If I have no upcoming events, but only past events, then I only see the Filter Bar on Month view. The default view of my calendar is List view. If I have an upcoming event then the Filter Bar will show up again, but it’s highly possible that we may not have any planned events but still want visitors to be able to easily locate recordings of relevant past events. Can someone please clarify the logic for when/how the Filter Bar is eligible to appear, and if there are any overrides I can make to the template files if necessary?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @shawnsmalley,

    Thanks for reaching out to us.

    Yes, that’s the correct behavior of the Filter Bar. For the list view, it shows current (now) and future events on load. Since there are no events (both now and onwards) filter bar’s logic sees there’s nothing to filter — hides the button. However, if you select a date on the datepicker, Filter bar knows that you are searching for something, then it shows the filters.

    I’d check with the team if we do have a workaround available to show the button regardless of not having upcoming events.

    Moreover, for us to help you better, please open a Support Ticket on our Help Desk — since you do have an active license. After creating the ticket, please reply with the ticket ID on your next reply here. I’d be glad to help you out there.

    I would get back to you as soon as I hear from them.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hi @shawnsmalley,

    One of our devs, got back to me and was saying that this could possibly a bug. Would be good if you could provide us more information and a staging site via our HelpDesk — since you are a pro user as well.

    If that is not the case, please let me know and I will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

    Best Regards,
    Abz

    • This reply was modified 2 years, 7 months ago by Abz.
Viewing 2 replies - 1 through 2 (of 2 total)
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