• Resolved cobrains

    (@cobrains)


    Hi! I’ve used an attribute ad a category filter in my woocommerce shop page. I noticed that the attribute filter (under filtra canaline on the left sidebar in the page) not load properly if you are not logged in, and if you create an accout you will see it.

    how can I fix this issue?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey there, @cobrains! Thanks for contacting us. I’m happy to help you.

    Do you mind sharing more details about what exactly is happening and how we can see it?

    If you can share screenshots, that would be great! I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter cobrains

    (@cobrains)

    HI! I did some tests and found out that the issue was due to the speed optimizer plugin. i disabled the option Defer Render-blocking JavaScript and now it works correctly.

    I would like to activate the option again, so if you could tell me the script path to exclude from Deferral of Render-blocking JS I would appreciate that.

    Thank you very much

    Hey, @cobrains!

    I’m glad you were able to find the cause of the issue.

    Since what is causing it is the speed optimizer plugin, it is best you contact their support so they can assist you further on how to fix it. As we are not able to help with third-party plugins.

    Please let us know if there’s anything else we can do to help.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Filter attribute ot loading for guest’ is closed to new replies.