Files failing to load with these errors

That’s not an error. That’s an encrypted download link.

Apologies Thom, I missed the rest of the error message.

File not found
______________

Firefox can’t find the file at https: // mydomain / as-above

It seems to happen only with files above a certain size, around 20 MB

Do you have encryption or stats enabled intentionally? If not, you can disable them.

Otherwise, it’s hard to troubleshoot what on your server might be causing it. Perhaps an execution time setting in your php.ini.

Could be a number of things.

I’ve downloaded files larger than 2gb using file away encrypted links though, so it’s not an inherent file away issue.

Stats deliberately enabled, encryption no.

php.ini execution time is fairly high, and there is no delay before page error appears, it happens under a second.

Does it only happen in Firefox?

Hello Thom
No, I also tried Opera and Chrome

Is it possible you have multiple conflicting php.ini files? Some servers will show you one php.ini in WordPress admin, and another from the front.

Good question Thom

I have double checked the main server php.ini file and the domain php settings do not conflict with the main file, they are in fact the same.

memory limit, max_execution_time, max_input_time, post_max_size, upload_max_filesize

I would have to have access to troubleshoot further, but I’m pretty swamped for a while and I don’t prefer for people to be giving me access anyway. Like I said, I’ve downloaded gigantic files using stats and/or encryption with File Away. So something on your server is causing the issue. It’s not something caused by my code.

I had same problem, then I change php.ini settings :

max_execution_time = 1800
max_input_time = 1000
memory_limit = 640M

Tadaaaa… Problem resolved ??

• This reply was modified 8 years, 5 months ago by agussb.