It Works

Hi @valithea,

Thanks for the comment.

I think you misunderstand our concepts. Our “private download links” are supposed to be accessible to anyone (both logged-in and non-logged-in users), while the “protected links” are accessible only to those whom you grant permission to.

I believe you should use our “protected links” instead of the “download links”.

Can you please refer to this tutorial on the difference and when to use the protected vs private download links?

Please let us know if it makes sense to you, @valithea.

Taylor

Hi Taylor,

Thank you, but the original permalinks are still accessible anywhere. Is that how it is supposed to be?

Thanks for getting back to us, @valithea.

It looks like you’re using a Nginx server or Apache with Nginx as a reverse proxy, which is not supported by our Free version.

Can you please drop us an email to hello(at)preventdirectaccess.com with a sample protected link so that we can double-check and advise you accordingly?

Hi @valithea,

• The original link should return 404
  https://preventdirectaccess.com/2019/12/protected-file-url.pdf
• The protected link should be accessible to those with the right permission
  https://preventdirectaccess.com/_pda/2019/12/protected-file-url.pdf
• The private download links are accessible to anyone including non-logged-in users
  https://preventdirectaccess.com/private/my-protected-pdf

Can you please drop us an email and allow us to help, please @valithea?

Thank you I understand the difference now with the _pda link. It all works then.