files already on server but nothing happens to the domain

  • Hi,

    I am trying to install wordpress on a website hosted by web.de. I followed everything on the 5 minute installation and have moved the file to the server via ftp. After all files were transferred I went to the domain and still see the standard message from my host not the wordpress configuration. please help.

Viewing 5 replies - 1 through 5 (of 5 total)

  • There might be several reasons behind this. If there is a ‘.htaccess’ file already present in the folder, please try renaming it to something completely different, e.g. ‘htoriginal’, and see if it works. If it doesn’t change anything, rename it back to ‘.htaccess’.

    Several times, such problems occur due to the hosting environment already configured to launch a particular page. Please check your control panel and see if there is any such option to set certain file extensions as the default index file.

    Thread Starter ninored

    (@ninored)

    Okay. Thank you for the fast response. I found one in the logs folder, do you think that’s it? I tried renaming it but came back permission denied.

    You’re welcome!

    You don’t have to do anything with the ‘logs’ folder. Did you find any .htaccess file in the folder where you copied the WordPress files to, i.e. the WordPress root folder? I guess you didn’t.

    Maybe try renaming ‘index.html’ to something else, e.g. orgindex.html. I don’t have any personal experience with Web.de hosting so can’t tell you exactly what to do. Some web hosts already set a default index file that the server will pick by default for each directory and then they provide an option to change this setting in their control panel.

    If nothing that I suggested works and you also don’t find any such option in your hosting control panel, you should directly approach the Web.de customer care and they should certainly be in the position to help.

    EDIT: You should also try clearing your browser cache OR try a different browser.

    If there’s a file called index.html or index.htm then you need to delete that file. Servers work by looking for a “default” page, and the default is searched in order of (normally) index.html -> index.htm -> index.php -> default.php or some combination of that, but normally the .htm files are taken first. Delete the index.html file and your site will be able to be seen.

    Thread Starter ninored

    (@ninored)

    Thank you guys. I tried renaming the index.html file but nothing happened so I deleted it. Now the website is giving me an error 403. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
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