Filename Conversion Issue

  • Resolved mitya1260

    (@mitya1260)


    6 months, 2 weeks ago

    Hello.

    I have been using your plugin for some time now and I am very happy with it. However, I have recently discovered an issue that is causing some problems for my users.

    When a user downloads a file from my website, the filename is converted to all lowercase characters. For example, a file named “MyDocument.pdf” is downloaded as “mydocument.pdf”. This is causing some confusion for my users.

    I have looked in the plugin settings to see if there is a way to disable this behavior, but I have not been able to find anything. I am wondering if there is a setting that I am missing, or if this is a bug that needs to be fixed.

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  • Plugin Support beatrice12

    (@beatrice12)

    Hi @mitya1260,

    I noticed that you already reached out to us via our contact form and we will continue our conversation there.

    I will mark this thread as resolved.

    All the best,

    Beatrice.

Viewing 1 replies (of 1 total)
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