FILE UPLOAD STOPS RANDOMLY

  • Resolved matg

    (@mathewhgreengmailcom)


    3 months ago

    Hi

    Had all my websites infected so had to delete them all.
    My main business website I have a backup of which is 2.28GB.
    I contacted IONOS and they removed ANY restrictions for file upload.

    FILE UPLOAD and it stops at various times. 1.6%, 2.8 %

    Can you help?
    Urgently need my website up and running…
    Which is why I did a backup using your software…

    HELP!!!!!!!!!!!!!

Viewing 1 replies (of 1 total)
  • Plugin Author Yani

    (@yaniiliev)

    Hi there,

    I’m sorry to hear about the issues you’re facing. The upload process for the backup works similarly to how a media file is uploaded, so if it stops at various points, it is likely due to the server configuration.

    Please note that IONOS is listed under our unsupported hosting provider list, meaning the plugin might not function correctly in that environment despite adjusting the server settings.

    You may want to consider an alternative environment for restoring your backup if possible.

Viewing 1 replies (of 1 total)
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