File Upload required but not enforced

  • Resolved lee34

    (@lee34)


    7 years, 7 months ago

    I have created a form which has two pages. The first page the user enters all their information, second page has some terms and conditions and shows some information the user entered from page one.

    On page one I have about 30 fields and one is a page upload field type which is required. If the user does not upload a file and leaves another required field blank, when clicking next both fields show as required (user can’t go to page two). If it is only the file upload which is not entered then when clicking on next it goes through to page two. However, on page two you cannot submit the form unless you go back to page one and upload a file (but does not give a reason as to why it won’t submit).

    I have tried using both File and Advanced File Uploader.

    Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Author Josh Pollock

    (@shelob9)

    Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re experiencing troubles.

    There aren’t any reported bugs about this, so this might be site-specific. You should open a support ticket at calderaforms.com/support.

    Just a note: Caldera Forms is free and always will be for you and other users downloading products from www.remarpro.com. However, for technical support from our team we do ask that you upgrade to Caldera Forms Pro, which includes Priority Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro plans here: https://calderaforms.com/pro/.

    I appreciate your patience. We’ll look out for your ticket in support, and get you back up and running again ASAP.

Viewing 1 replies (of 1 total)
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