File upload doesn’t work

  • Resolved gima

    (@gima)


    2 years, 6 months ago

    Hello
    It’s a great plugin
    Lately, the file upload doesn’t work. The uploader keeps running but doesn’t upload the file.
    Could someone check the issue?
    Many thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hi @gima ,

    I treid to upload the file on your site and it seems working.

    Maybe it’s only a cache issue, can you try with different browser or clear your wordpress cache?

    See my screenshot – https://snipboard.io/Jg2tyz.jpg

    Please let me know.

    Thanks.

    Thread Starter gima

    (@gima)

    Hello Glen,
    thank you verymuch for your yel reply.
    Actually, it SEEMS to do the upload, but if you click “send” (invia), it keeps loading, and the document (supposedly a pdf) is not sent.
    This page allows to confirm a subscription sending a module.
    The school (it’s an art school) doesn’t get the confirmation email with the document.
    What could be the issue?
    The plug-in was updated, as it was wordpress

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hi @gima ,

    Yeah, I can see the issue. It’s probably conflict with another plugin.

    What other plugins you are using that is related to contact form 7?

    Can you please share me a screenshot of all active plugins?

    Thanks.

    Thread Starter gima

    (@gima)

    Hello
    Sorry for the delay.
    Sure, here there are the active plugins related to contact form:

    https://snipboard.io/s2dNlW.jpg

    Thread Starter gima

    (@gima)

    And also “Redefining the web”
    ” WordPress Contact Form 7 PDF ” plugin is active

    Thread Starter gima

    (@gima)

    This one
    https://codecanyon.net/item/wordpress-contact-form-7-pdf/23672848

    Thread Starter gima

    (@gima)

    I tried to troubleshoot.. this plugin “WordPress Contact Form 7 PDF” causes the issue when active
    Is there a better plugin to use?

    1) Reset the browsers in Windows Settings > Apps & Features > Browser > Advanced Options > Reset and Repair

    2) Right click Start button to open Task Manager, show More Details, then choose the Processes tab, scroll down to Windows Processes, then further down almost to the bottom to Windows Explorer. Right-click to Restart Explorer, then Restart PC.

    Hope This Works,
    Peter

Viewing 8 replies - 1 through 8 (of 8 total)
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